Courtyard Grand Rapids Downtown Guest Reviews
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|0.3 miles from Grand Rapids centre|
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Conrad, Warren, visiting Intersection Grand Rapids Wed, 21 October 2015
Our experience was great other than knowing we had to hide our valuables every time we left the room. Not really any good places to eat except Bagger Dave's right next door. I was charged a $250.00 extra fee on my debit card after we got home. When I called to ask what it was for I was told it was for smoking in the room. I was given a number to call and talk with someone about this. I called and left a message and no one ever returned my call. No warning, no explanation, just charged my debit card $250.00! We even tipped the house keeping when leaving. My guests went downstairs and outside every time they had to smoke.
Liked: Nice location; close to our venue; connects to other buildings via Skywalk.
Disliked: Someone came in our room every time we left. No vent in the bathroom. Only place to eat was Bagger Dave's. Harassed by the local beggars and or/dealers that hung out by the entrances.
Jeffrey, Mishawaka Mon, 14 September 2015
Close to the Intersection concert venue.
Alexander Fri, 15 February 2019
Fantastic trip all around. Loved...
Liked: Great staff, extremely friendly and helpful
Disliked: Having to leave!
Cherie Thu, 7 February 2019
Liked: we did not have breakfast there.
Disliked: The shower in room 425 is a joke. The door opens into the shower, there is no way to avoid an ice cold blast of water to your face. For the amount of money we spent there I would of expected a better design for the shower.
Joseph Thu, 7 February 2019
Ivetta Thu, 7 February 2019
Anonymous Thu, 7 February 2019
Kristyne Mon, 4 February 2019
Cyndy Thu, 31 January 2019
Comfortable city stay
Liked: Comfortable rooms, friendly attentive staff, great location.
Disliked: Only issue was the sound of the elevator in our room, but was good that it did not run during sleeping hours. Elevators were closed after 8pm and we had to use the stairs.
Anonymous Thu, 31 January 2019
Nice hotel. NOT worth the...
Liked: Loved the location. We were able to use the walkway to get to the concert and not have to deal with parking. Loved the valet parking even thought it was VERY expensive. Had a king bed which was comfortable. Room was very clean. Great shower. We could hear the elevator grinding all night. Loudly. Restaurant was excellent. Staff was pleasant though. We stayed close to Van Andel because we didn't know the area. Wish we had dealt with parking on our own and stayed elsewhere.
Disliked: Couch- not so much. At 5 foot tall, I had to recline to sit in it with my neck kinked up. Bathroom door would not close unless forced to- seemed to be off the hinges. Expensive food at restaurant. Not worth the money we paid ($500 for 2 nights not including the parking). AND we were never given a final receipt or anything to sign at check out.
Stephanie Sun, 27 January 2019
Erikrakus Tue, 22 January 2019
stayed for one night with...
Liked: super fast check in and friendly staff!
Disliked: there was nothing i didn't like.