Our experience was great other than knowing we had to hide our valuables every time we left the room. Not really any good places to eat except Bagger Dave's right next door. I was charged a $250.00 extra fee on my debit card after we got home. When I called to ask what it was for I was told it was for smoking in the room. I was given a number to call and talk with someone about this. I called and left a message and no one ever returned my call. No warning, no explanation, just charged my debit card $250.00! We even tipped the house keeping when leaving. My guests went downstairs and outside every time they had to smoke.

Liked: Nice location; close to our venue; connects to other buildings via Skywalk.
Disliked: Someone came in our room every time we left. No vent in the bathroom. Only place to eat was Bagger Dave's. Harassed by the local beggars and or/dealers that hung out by the entrances.

Close to the Intersection concert venue.

Liked: Location.
Disliked: Price.

Exceptional

Nice stay

Liked: Awoke too late for breakfast

Very good

Liked: Location
Disliked: Price

Exceptional

Very good

Liked: Selected the Courtyard because it has a skywalk to the Van Andel Arena. Accommodations were fine, breakfast was good, staff was helpful.
Disliked: Surprised to have to pay a $24.00 parking fee for one night.

We enjoyed our stay

Liked: It was close to our destination. We could walk downtown.
Disliked: It was a little expensive. There were no restaurants.

Exceptional

My stay here exceeded my...

Liked: My room was very close to Van andel area where I attended a concert, and the front desk lady that checked me in let me know about the sky walk from the hotel right to the venue! I had no idea that was there so it was so great for her to inform me!
Disliked: I thoroughly enjoyed my stay here. there was nothing wrong.

Good

Liked: Pool was clean.
Disliked: We booked a King room with sofa bed and got downgraded to a double queen because they said it was a sold out night. We booked a week in advance so made absolutely no sense. We were not happy with that at all. Room was much smaller. The Bistro is only open for breakfast. We were told otherwise that it was open for breakfast lunch and dinner. Disappointed with that as well.Also shower was not good. Old shower head and barely had water pressure.