Our experience was great other than knowing we had to hide our valuables every time we left the room. Not really any good places to eat except Bagger Dave's right next door. I was charged a $250.00 extra fee on my debit card after we got home. When I called to ask what it was for I was told it was for smoking in the room. I was given a number to call and talk with someone about this. I called and left a message and no one ever returned my call. No warning, no explanation, just charged my debit card $250.00! We even tipped the house keeping when leaving. My guests went downstairs and outside every time they had to smoke.

Liked: Nice location; close to our venue; connects to other buildings via Skywalk.
Disliked: Someone came in our room every time we left. No vent in the bathroom. Only place to eat was Bagger Dave's. Harassed by the local beggars and or/dealers that hung out by the entrances.

Close to the Intersection concert venue.

Liked: Location.
Disliked: Price.

Exceptional

Excellent 3-night stay!

Liked: Every member of the staff we encountered in ther hotel and restaurant was friendly and helpful. The foods was good, room was comfortable and clean, and the location was perfect for attending a concert at the Van Andel Arena and shopping!

Disappointing

Exceptional

Exceptional

Good

Disliked: No bath tub, room lacking hair dryer.

Great place to stay, nice...

Liked: The bed was very comfortable.
Disliked: N/a

Superb

Exceptional

Liked: The cleanliness, ease of access, excellent amenities and service!
Disliked: Obnoxious teenage girls down a couple doors playing ding-dong-ditch at late hours interrupting many guests on the fifth floor.