Courtyard by Marriott Franklin Cool Springs Guest Reviews
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|5.3 miles from Franklin centre|
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Kenneth B, Evansville Sun, 26 February 2012
My wife and I enjoyed our one night stay very much. Our room was very quiet, clean and comfortable. It was also spacious, with beautiful furnishings and finishes. The staff that we spoke with were very kind. We hope to visit again. Thank you!
Liked: Fairly priced.
Disliked: No whirlpool tub
Gerald Fri, 7 August 2020
Liked: No breakfast was served. Coffee could have been hotter
Makenna Sat, 25 July 2020
Michael Tue, 30 June 2020
Liked: My room was supposed to be ready between 3 - 4pm. I arrived after 5pm and it wasn't ready. They gave a room that wasn't the one I reserved.
Disliked: I did not receive the room I reserved.
Craig Sat, 27 June 2020
Louise Sat, 7 March 2020
Liked: It's location to the interstate
Disliked: They would not give me a seniors discount despite Marriott telling me on the phone that I should get it
Diane Sun, 1 March 2020
Liked: Comfy beds and pillows. Good food and service in Bistro. Very friendly staff. Very clean.
Verified Hotel Guest Wed, 26 February 2020
Disliked: The front desk clerk managed to double charge my card and have my funds on hold for over 2 weeks after an otherwise good Valentine's Day Stay! Trying to get money refunded was and still is a complete debacle. Never again Courtyard!
Onkar Mon, 17 February 2020
Disliked: My First night, I got a room where ceiling was leaking. Staff seemed new and was not welcoming enough. Apart from the first guy I met, others seemed to have been forced to come to work. Especially lady at the breakfast counter.
Glenn Sun, 19 January 2020
John Wed, 15 January 2020
4th stay there I recommend...
Liked: Great staff nice area
Disliked: First room had terrible outside noise from building across the street But staff moved us next day to very quiet room