Liked: Clean; polite and no wait for an answer if I had one.

We thoroughly enjoyed our visit. We were pleased with the staff. Everyone we talked with was very helpful. The location was perfect for the things we were doing. We would definitely consider staying at this hotel again!

Liked: Great all around visit.

The building is old but the room was very nice. The location was excellent. The breakfast was very good. The parking garage was very tight and limited spaces.

Liked: Great staff.
Disliked: Breakfast ws not included in the rate for the hotel.

Good

Disliked: Bar didn?t open until 5.

Very good

If I am coming back...

Liked: The staff was very friendly and informative. Loved being able to take the shuttle to the Colonial Life Arena for free(we tipped the driver). The room was well lit and the air conditioning was perfect. The king sized bed was very comfortable! All of the accommodations were great.
Disliked: Nothing!

Exceptional

Very good

Very good

Liked: This hotel has an ideal location downtown. You're near multiple stores, restaurants and the colonial life arena.
Disliked: The second floor is right next to the pool so, if you're not a morning person, the voices and noise from outside will wake you.

Fabulous

Disliked: I was surprised by having to pay for a cup of coffee in the morning. Would have been nice if there was complimentary coffee out.

Exceptional

Good

Liked: Very close to everything in the downtown area. They offer a shuttle, which is super convenient.
Disliked: I feel like the price was a bit high.