Courtyard by Marriott Charlottesville - University Medical Center Guest Reviews
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1.1 miles from Charlottesville centre |
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Diane Fri, 26 April 2024
Staff was very friendly and...
Liked: Staff was very friendly and helpful. Food was ok, but it may have just been what I ordered. Otherwise, the area was clean and again, staff was courteous and accommodating.
Disliked: Overall, everything was really good. We did have to pay for parking in their garage. That was a new one for me. We will have to travel back to Charlottesville for medical services, so we would consider staying there again.
Douglas Fri, 26 April 2024
Disappointing
Alison Fri, 26 April 2024
Disappointing
Liked: Location was great
Disliked: They did not honor my bookings.com reservation and payment. They charged me again for taxes (already included in my bookings.com receipt). I tried to rectify it on a follow up call and got lectured. I was over charged by $48. The room was dark, the shower didn’t drain, and the staff was not trained.
Nancy Wed, 17 April 2024
Very good
Liked: The parking situation for Charlottesville was reasonably priced and very convenient. I have a parent being treated at UVA. The staff was so professional, kind and accommodating. That meant a great deal to us during a stressful time for the family.
Disliked: Our room was clean, but the toilet and shower area looks tired. The grout was clumpy with a touch of mildew hiding beneath it and there were a few cracked floor tiles. Because it was clean, it was easy to overlook.
Karolina Wed, 10 April 2024
Exceptional
Eichert Mon, 1 April 2024
Solid.
Liked: The Starbucks type operation was good. Very friendly and the limited menu met our needs. I also liked the fitness center...clearly above average.
Disliked: The parking garage entrance design is horrible. It forced us to get out of our car to use the room key to open the gate. Very inconvenient.
Jessica Thu, 28 March 2024
Great staff, facilities need attention
Liked: Proximity to UVA was great. I liked having the sofa area in the room and a refrigerator. The staff were wonderful - very nice and helpful and check-in and out was easy.
Disliked: It smelled like smoke, both cigarette and weed. It needs a deep clean. Our shower had visible mold. The linens were old, worn out, and scratchy and came off the corners of the bed during the night. And, the bottles in the shower all said the same thing “39 North”. No clue what was what.
Teresa Sat, 23 March 2024
Exceptional
Catherine Thu, 7 March 2024
Very good
Yen-yung Fri, 23 February 2024
Exceptional