Courtyard by Marriott Wilmington Downtown

Good

Not coming back

Liked: Room was comfortable
Disliked: Staff was rude and unhelpful

Worst hotel service - no...

Liked: Nothing.
Disliked: Arrived to be told they gave my room away. I’m receiving this email asking for my review BUT was told they had no contact info to notify me that I wasn’t going to be staying there. No compensation offered for the inconvenience of not being downtown.

Overall bad and expensive experience....

Liked: Very dirty with construction going on, should be closed during construction. Hallways smelled like marijuana. Staff at desk not to friendly. I asked for a complimentary bottle of water and they said, " the gift bags are not for "regular" members.
Disliked: See aboveThe food was good but very overpriced! The server was very nice. Parking was 16.50Also tub surface very slippery and no mat or grab rails, very dangerous.

Terrible, they could have given...

Liked: N/A
Disliked: I did not get to stay at the hotel. I arrived after a 2 hour drive only to be told that the hotel was over booked and I was sent to another hotel that they said was 7 minutes away. The other hotel was actually 15 minutes from my event and was dirty and nasty.

Good

Me and my son enjoyed

Liked: Everything
Disliked: Nothing

Me and my son enjoyed

Liked: Everything
Disliked: Nothing

Exceptional

Liked: Renea Thompson was amazing at guest services