Courtyard by Marriott West Orange

I'll probably seek out a...

Liked: Usually have ala cart. Starbuck breakfast was different. It was good
Disliked: Ice machines were not on the 2nd floor. Receptionist encounter was negative. She had an attitude. I had 2 irons that didn't work

Whenever I come back it'll...

Disliked: I had a TV was old and out dated

Exceptional

Liked: The front desk staff was wonderful. I didn't need anything else, so I didn't need other staff members to help with anything

Good enough for one night.

Liked: Nice staff and location. Room appeared to be recently updated.
Disliked: My air conditioning didn’t work and there was a good amount of sound transfer between rooms. Conditioner dispenser in the shower was empty.

Very good

Very good

Liked: Great location. Overall friendly staff. Very nice that there was a balcony
Disliked: Don’t understand why the receipt says “breakfast is included in your final price” only to just be told that breakfast is not included.

Convenient , great pool accommodating...

Liked: Great pool, super warm!

Superb

The hotel needs to be...

Liked: Bedroom was good. Shower had lots of hot water. Some staff were very friendly.
Disliked: Clerk when we tried to check in early was surly. Bedroom was never made up. Shower towel smelled oily. I gave the hotel my credit card on-line for fast check-in. I had to give it again when we actually arrived and then I was asked for it a third time on check-out. Not a good way to assure your credit card security. No free breakfast.