Courtyard by Marriott West Orange Guest Reviews
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|1.7 miles from West Orange centre|
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Shyron Thu, 24 September 2020
Great! Will definitely stay again...
Liked: The rooms were clean, the staff was friendly and professional, and the location was great!
Disliked: Nothing. Due to the Pandemic the gym was closed and that is understandable.
Jahala Wed, 23 September 2020
Liked: The rooms were beautiful
Disliked: THE STAFF WAS ABSOLUTELY AWFUL. FROM THE TIME I CHECKED IN TO THE TIME I CHECKED OUT.
Arthur Wed, 23 September 2020
Disliked: All public areas closed. No "breakfasts" no room service. Rooms not made up nor picked up for the second night. Had to go get towels from the front desk (a fifteen minute expidition) for night two 2. A 2 star hotel at 3.5 star prices.
Lavee Wed, 23 September 2020
Jerome Wed, 16 September 2020
Disliked: How big my room was
Anonymous Sun, 13 September 2020
Nicole Sat, 12 September 2020
Out stay was great, friendly...
Liked: The staff was great. I was very impressed by the care and notifications for COVID safety.
Disliked: Nothing ! It met all of our expectations.
Mirlanda Tue, 8 September 2020
April Mon, 7 September 2020
Liked: No breakfast available except instant oatmeal.
Disliked: The first woman who checked us in, and tried to over charged us almost 60$. We addressed it and she fixed it and put the hold on the card. The room was dirty the bathroom had hair in the floor was nasty, there was tissue and urine in the toilet, the trash cans had no liners and the bathroom trash still had used tissues and trash. I spoke to the front desk, she rolled her eyes and Ignored me. We went to the front desk the next day, we spoke to Ron. He said that was not the standard at Marriott, that our room should have been changed. He then stated he would comp one night. I received two receipts, not only was the room not comped, I was charged more then what my receipt was from booking there were no extra charges, just a higher per night rate than what I was supposed to be charged. I have 2 business accounts and this account, as you can see I stay frequently. This was very disappointing.
Anonymous Sat, 5 September 2020