Courtyard by Marriott Waterloo St. Jacobs Guest Reviews
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Charlotte, Smithville, visiting Centre In The Square
We had no coffee cups in room. We requested them but they never arrived. Water glasses in room were dirty and one was broken. Microwave did not work. Disappointed there was no continental breakfast - we were there January 22nd, 2014.
Anonymous Sat, 5 July 2025
Best all inclusive breakfast I...
Liked: Very clean, very up to date.
Disliked: N/a
Anonymous Mon, 30 June 2025
Pleasant
Liked: Location, very comfy bed, good pressure in shower, breakfast at restaurant
Disliked: The room was very dark, prefer buffet breakfast, price,
Phillip Wed, 18 June 2025
Very good
Liked: Staff is friendly and professional.
Disliked: The hotel walls are thin without sound barrier. Conversations in the hallway and adjacent rooms are disturbing. One comes to a hotel to rest. Not to be woken up by noise above your room,, next door and in the hallway. It is obvious that the construction of the building was cheaply done, sound barriers were never integrated during the planning.. My room had a simple connecting door with the adjacent room. I could hear all the conversation from the neighbours room. That is unacceptable. In addition, phones are too complicated to use. I was not able to call the front desk so I used my own international phone to reach the front desk.
Haiye Fri, 13 June 2025
Superb
Chris Sun, 8 June 2025
Superb
Carin Mon, 2 June 2025
Very good
Geoffrey Wed, 28 May 2025
Good
Anonymous Sun, 25 May 2025
Will definitely be back
Liked: Didn't eat at the hotel. However, I had booked for Friday night but due to unforeseen circumstances I had to chance to Saturday night, The chance was very easy and no hassle or issues making the change ..very PLEASED with that. Hotel bartender was exceptionally pleasant and helpful.
Disliked: Nothing comes to mind
Anonymous Sun, 18 May 2025
Great stay, good variety of...
Liked: Great staff.
Disliked: No breakfast included in the price
Anna Thu, 15 May 2025
Superb