Courtyard by Marriott Toronto Northeast/Markham

Passable

Liked: Size and the facility
Disliked: Not enough towels and rhe bed was shakey, the pillow covers were wrinkled

Very good

Very good

Very good

All Good

Liked: All Was good.. .
Disliked: They did pick up the garbage out side the hotel at 4:05AM this woke me up

Exceptional

Very good

Liked: The highlight for me is always the staff. I like people who smile and say hello. I would say that 90% of the staff seem friendly and professional
Disliked: The receptionist at check-in sounded like every step in the process was rehearsed, leaving no room for a sincere welcome. I always stay at this hotel when I come to Markham. This year alone, I was in your hotel in May, June, and now July. I have to return in November and December and will probably stay with you again. Even as a member, I was not recognized or appreciated for my repeat business. Asking questions that you need answered without any consideration for the guest does not make for a good reception. She asks NO questions about me.

Overall, the greeting was with...

Liked: TidyParking was convenientSAtff very friendly
Disliked: Rooms slightly darkbut that is me I like bright and white

Superb