We were happy we chose to stay at The Marriott because of my friend's fall and the staff were so helpful to her. Everyone we came in contact with were kind, friendly and caring. Thank you to all.

Liked: My friend had a fall the first night. I called 0 and got the Night Manager who immediately brought up security and we were able to get her back into bed. The staff were very kind and helpful to her after the fall, even loaning us a wheelchair so we could get her to the Mattamy Centre to see some of the curling. The staff may like to know we took her to Emergency in St. Thomas and her ankle was fractured. She has on a walking cast for 6 weeks. We both thank the very helpful and very kind staff, managers, security, housekeeping bar and restaurant staff.
Disliked: The elevators were a little slow, but being seniors we're never in a hurry anyway, so it wasn't a problem for us. That is the only thing I can think of.

The staff was great. The hotel needs refurbishing as soon as possible. It is old. OLD! And that is unacceptable for it's level. There are better furbished hotels on the same street.

Liked: Very spacious.
Disliked: Needs refurbishing badly.

The room was basic but comfortable. We enjoyed the pool, hot tub and gym. We would stay again!

Liked: We had a wonderful stay! Happy Pride :)

Fair stay

Exceptional

Liked: Great amenities and location
Disliked: N/a

Very good

I had a very pleasant...

Liked: The staff was so friendly before and after I checked out. The breakfast options were great.
Disliked: It was a bit pricey but I think the location of the hotel was the reason why.

I thought it would have...

Liked: Breakfast was okay. Thought the seating was uncomfortable.
Disliked: I could hear a woman crying a few times next door to me, and someone slamming their door off and on also next door to me.

Comfortable and friendly stay

Liked: Great location just down the road from a terrific supermarket, Eaton Centre and downtown. The hotel is very family friendly and rooms are spacious. Staff are super helpful and friendly.
Disliked: Rooms and bathrooms (shower curtains!) are a bit dated but everything was clean and didn't impact the experience significantly.

Very good

Liked: Location is convenient to attractions and dining.
Disliked: Parking garage didn?t have an elevator and is not accessible to the interior hotel.

Disappointing

Superb