The staff was great. The hotel needs refurbishing as soon as possible. It is old. OLD! And that is unacceptable for it's level. There are better furbished hotels on the same street.

Liked: Very spacious.
Disliked: Needs refurbishing badly.

The room was basic but comfortable. We enjoyed the pool, hot tub and gym. We would stay again!

Liked: We had a wonderful stay! Happy Pride :)

Liked: Clean room and hotel, good location, friendly staff. There was 6$/night parking just around the corner. Great experience, would definitely stay again!
Disliked: Elevator was ridiculously slow.

Liked: Well run however the property is on the older side and I need of a refresh and updating.

Liked: The location
Disliked: THe first room on the North tower we checked into was not updated and was not worth the amount we paid.

Liked: Nothing
Disliked: Bathroom and water sink are separate.

Liked: Location
Disliked: No late check out given, wall very old and thin, noise complaints easy to get. Layout of the hotel is old and outdated. overpriced

Liked: Everything you need: location, amenities, and friendly staff. Updated comfortable room, quiet heater/air conditioner, and a 24 hour McDonalds and Shopper's Drug across the street. Subway is one block away. Quiet, non-smoking.
Disliked: No.

Liked: The room was centrally located and had everything we needed.

Liked: Location was great. Easy access to downtown, restaurants, and subway. Staff was very friendly and helpful.
Disliked: Room was somewhat dated and beds sagged. They are in the process of updating the entire hotel so this problem should be eliminated.

Liked: Location was convenient for downtown Toronto
Disliked: My room was not probably stocked, with essential items you would usually find in a hotel room (glasses or cups, toiletries, mini fridge). The toilet and shower tub was on one side and the hand sink and mirror was on other side of room.