Courtyard Toronto Downtown Guest Reviews
OVERALL AVERAGE SCORE:
VERY GOOD (4.2 out of 5)
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| 0.8 miles from Toronto centre |
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Nancy, St Thomas, visiting Mattamy Athletic Centre Thu, 19 April 2018
We were happy we chose to stay at The Marriott because of my friend's fall and the staff were so helpful to her. Everyone we came in contact with were kind, friendly and caring. Thank you to all.
Liked: My friend had a fall the first night. I called 0 and got the Night Manager who immediately brought up security and we were able to get her back into bed. The staff were very kind and helpful to her after the fall, even loaning us a wheelchair so we could get her to the Mattamy Centre to see some of the curling. The staff may like to know we took her to Emergency in St. Thomas and her ankle was fractured. She has on a walking cast for 6 weeks. We both thank the very helpful and very kind staff, managers, security, housekeeping bar and restaurant staff.
Disliked: The elevators were a little slow, but being seniors we're never in a hurry anyway, so it wasn't a problem for us. That is the only thing I can think of.
Mommy, Hamilton, visiting Tarragon Theatre Mon, 16 November 2015
The staff was great. The hotel needs refurbishing as soon as possible. It is old. OLD! And that is unacceptable for it's level. There are better furbished hotels on the same street.
Liked: Very spacious.
Disliked: Needs refurbishing badly.
Teresa, Belleville, visiting Pride Toronto Tue, 30 June 2015
The room was basic but comfortable. We enjoyed the pool, hot tub and gym. We would stay again!
Liked: We had a wonderful stay! Happy Pride :)
Anonymous Mon, 18 February 2019
Exceptional
Anonymous Sat, 16 February 2019
Superb
N/a Fri, 15 February 2019
Exceptional
Anonymous Thu, 14 February 2019
Exceptional
Bruce Wed, 13 February 2019
Great hotels d staff but...
Liked: Lovely staff!
Disliked: Only two elevators working?!
Henry Wed, 13 February 2019
Exceptional
Andres Mon, 11 February 2019
Exceptional
Liked: The staff was super kind and very friendly. We had some food we needed to heat up and they brought a microwave to our room with no extra charge.
Disliked: The bed sheets were a little dirty, nothing too bad to not be able to use them but I would suggest to be a little more careful with that.
Anonymous Mon, 11 February 2019
Home away from home
Liked: Room decor was very nice. Bathroom sink separated from the bathroom.
Anonymous Mon, 11 February 2019
Great Location. Great People
Liked: Great Location. Great Service.
Disliked: Charged way too much for parking
Dee Sun, 10 February 2019
An okay stay.
Disliked: The room was okay, the bathroom didnt have a sink or mirror and was far away from the sink and mirror that was in the little hallway opposite of the bathroom, which was weird. There should be 2 sinks and mirrors.. The layout of the room was very weird. My friend went downstairs to get our key card fixed as it stopped working. The staff were very rude and didn't communicate clearly about anything. My friend landed up waiting for about ten minutes while the front desk staff went to the back room and didn't explain what was happening. The staff who brought us the new key cards went upstiars to the room without even addressing my friend and she waited downstairs by the frontdesk thinking someone would walk up with her to the room. Just a very strange interaction with the staff and made things difficult and confusing.
