Courtyard by Marriott St. Augustine I-95

Pleasant

Liked: I would rate higher except two things. We reserved online. Was told they have king room with pull out couch. Pull out was very small like from a chair not couch. Not for an adult. It was for child. Secondly we paid for room 3 adults. It was part of our reservation that breakfast was included. There was only one staff member unfriendly. The one who checked us in. When i shared our breakfast was included he said no the motel doesnt do that. When i told him it was in our paperwork he said no. So later i came down from room and proved to him our breakfast was included and supposed to be pullout couch not one for a small child. No apology that he was wrong but instead said you get two breakfasts but not 3 though it showed we reserved for 3 adults. He was unhappy i showed he was wrong. It is a very rare occassion i would complain but feel this gentleman should not be the one checking people in unless he was just having bad day. It seemed he was prideful. Other staff such as Shirley and lady who waited on us for dinner and gentleman for breakfast were great. I would also encourage the motel to have coffee available not just for purchase.
Disliked: Beautiful place inside, very clean.