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Overall Average Score:
Very Good (4.2 out of 5)
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| 1.0 miles from Everett centre |
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Arlene Sat, 25 November 2023
Exceptional
Ntongai Thu, 16 November 2023
Very good
Liked: Clean
Disliked: No drinking water in the room No sugar in the room
Cathy Fri, 10 November 2023
I arrived as scheduled and...
Liked: Clean, modern, location
Saryta Mon, 30 October 2023
Disappointing
Carl Fri, 13 October 2023
Never again
Liked: Not much
Disliked: No TV service for last 3 daysNo room maid service last two daysCharged me for parking after telling three different people I had no car. Ordered breakfast, got the order wrong.
Carl Tue, 10 October 2023
I will never stay there...
Liked: Nothing
Disliked: No television service for last 2 days No room maid service last 2 daysCharged me for parking for 4 days when I had no car, after telling 2 employees that I had no car. The 3rd one finally made the correctionBreakfast was horrible. I did not get what I ordered, I just gave up.
Dawson Mon, 2 October 2023
Superb
Shannon Fri, 22 September 2023
Pleasant
Dan Wed, 13 September 2023
OK
Liked: Nice rooms
Disliked: Paying for parking and no continental breakfast
Julie Fri, 8 September 2023
Overall a nice hotel experience...
Liked: Food available in dining area, staff is very helpful and very friendly (even cleaning staff smiles at you). The older African American gentleman who checked me in was very kind and pleasant. He was very professional and speaks with a calming and professional voice. His appearance was very respectable. This single interaction when checking in set the tone for my stay. I was pleased and felt like he personally took the quality of the hotel up a notch. He’s someone I would imagine working at a 5 star hotel and I felt like I was at a 5 star hotel. I can’t tell you enough how much better this stay was than the last stay I had this time last year.
Disliked: The nooks and crannies of the room were not cleaned regularly. I had to look for something in my room that I lost and the floor between the bed and night stands were not cleaned. No robes provided. Mattress has indentations where you sleep from lots of use and should be replaced.
