Courtyard by Marriott Santa Monica

Love it

Liked: Excellent customer service
Disliked: Clean and clean excellent customer service

Will definitely come back

Liked: It was in a great location. Everything was in walking distance.
Disliked: The only issue I had was with guests above me who kept walking heard and making too much noise. Called front desk and they dealt with the issue and called me back to make sure it stopped.

Old hotel in good location

Liked: Great location, very close to the pier and the beach. Also across the street from the metro station. Employees were really friendly.
Disliked: It’s pretty run down, no restaurant on site, just a small cafe, my room felt like 20 years old and super basic. The view was into the hotel wall. No frills not even a small bottle of water provided upon arrival. Pretty basic and probably the worst Marriott I’ve ever been to.

Decent stay excluding valet fees

Liked: Decent location for Santa Monica beach. Not walkable for families with little kids. Rooms were cleaned every day. Room floors were hardwood. Two queen bed with street view good. Starbucks in lobby was super nice morning coffee and breakfasts (they had sandwiches, bagels, fruit bowls, etc)
Disliked: Paying for valet ($70.80) (fees 60$ + tax $10.80). Valet service is good, but most doesn’t need it though.

Enjoyed

Liked: Location
Disliked: Very uncomfortable pull out bed

Good

Very enjoyable

Liked: Clean rooms
Disliked: Location was fantastic

Good location and friendly staff

Liked: The staff was great and the location was perfect. People complain about the noise when staying closer to the pier but that is not a problem here. One can walk to the pier and other locations near the beach in less than 10 minutes. It is also convenient to have the small cafe on the property offering Starbuck's coffee and assorted lunch and breakfast items. It is also a secure location. Another advantage is having a Trader Joes and a Target a mere half block away.
Disliked: I found the bed to be most uncomfortable as it was much too soft for my liking.

Very good