Exceptional

Liked: Everything

Exceptional

Exceptional

Liked: Everything

Great place

Liked: It was quiet and the staff was professional and helpful
Disliked: The restaurant was closed

Very good

Bad

Liked: I feel terrible about our experience, and I?m sure this probably doesn?t happen often, but it?s definitely unacceptable, the only thing I can say is that the staff were great and really understanding. They did offer to change my room but I really just wanted to leave the facility. They cancelled my stay upon my request with no extra charges and I really appreciated their response to the situation.
Disliked: We found a bed bug at the facility right before we were going to go to bed. I had to cancel my room immediately and reserve at another location. The pillows were also dirty they had a yellowish gross spots, even if they were washed like just change them out completely how gross.

Extra guest in my room

Liked: Jay was friendly and did get someone to spray the room. I have stayed there before and just expected more.
Disliked: A roach was on our curtain in the room. No one available at checkout to accommodate and address the stay.

Pretty good stay. Thanks for...

Liked: The room temperature. Cold ( so I can sleep better). No noise and even though my room had the sun all afternoon, the light was controlled with the heavy drapes.
Disliked: Perhaps a special rate if you have a family member at the hospital and tou need to stay longer time.

Exceptional