Courtyard by Marriott Richmond North/Glen Allen

Very good

Exceptional

Excellent. Always stay at a...

Liked: The food ordered from the little in house was excellent. The front desk clerk was very nice and accommodating. The room was very clean and comfortable. Also, just the right temperature for the warm weather.

Highly recommend

Liked: We stayed here twice.The room was spacious and clean. The staff is friendly and efficient. There are several different restaurant options, an easy walking distance from the hotel. It was a nice place to relax and unwind.

Exceptional

Good stay but ripped off.

Liked: Great staff.
Disliked: Paid for 4 breakfast meals. Was told it was only a $5 credit per person. Not happy. Ended up spending an additional $36.00. Felt like this was a bait and switch. Won’t use booking or Priceline for at least a year. This will be my way as a consumer to voice my displeasure.

Would not stay in this...

Disliked: Got charged twice for accomodation and refund could not be processed until after checkout, a week later. Staff were overall not very helpful. I found a bug in my glass of water.

It was comfortable, good location...

Disliked: Only 1 washer and dryer and the hotel was at capacity for a basketball tournament across the road.

Great location, central to Henrico...

Liked: Great location to attend events at the Henrico Centre. Many food options available within walking distance.
Disliked: Only 1 washing machine and dryer. We were there with multiple sporting teams and I had to get up at 4:30am to use the machines