I'll definitely stay there again and again. We visit Richmond throughout the year. Rates were good. Friendly staff.

Liked: Excellent location; nice decor; comfortable beds; loved the open showers but my wife missed not having a tub. The couch in the room was really nice. Large flat screen TV with swivel wall mount.
Disliked: It would've been nice if the full bar was open for business more.

Exceptional

moderately disappointing

Liked: good location
Disliked: too expensive for the size of the rooms. way too many extra charges. the 1.50 charge for the app for tipping the valet parking drivers is offensive. that alone will make me never choose this place again

Exceptional

Liked: very clean - friendly staff

great staff!! Joanne, Heaven and...

Liked: great location and amazing staff
Disliked: no complaints

Superb

It was very enjoyable and...

Liked: I loved the location. It was exactly what we wanted to be able to walk around the city for meals and our main excursion, going to the convention center.
Disliked: A menu in the room listing the food options would have been helpful. We didn’t eat at the hotel, mainly because we didn’t know what was available and don’t really want to take the time to figure it out when we got downstairs. At that point, we were too hungry and just went out to find something to eat.

Exceptional

Exceptional

Very good