Courtyard by Marriott Reno

Very good

Great location

Liked: Very comfortable and quiet

Very relaxing stay.

Disliked: Best Courtyard Hotel we have had the pleasure of visiting. Associates were pleasant and respectful. Especially liked the bathroom without a bathtub. Bed was comfortable also. Very satisfied with our stay.

Superb

Disliked: The break

Superb

Disappointing

Liked: Beds were comfortable and rooms were clean. Front desk staff was very friendly and tried to compensate the failures by giving us a free breakfast which was very nice.
Disliked: We were very disappointed your website states you have a pool and spa, this was our main reason for booking at this hotel. We wanted to escape the valley heat and enjoy a getaway with a pool. Please update your amenties on your website. Wound up just sitting in the bar area trying to enjoy a cocktail and got over charged by the bartender saturday night. She was very unfriendly and did not want to give us a receipt, stated "We usually keep these" Once we saw the receipt she had charged us twice for the drink. Also our ice machine was broke on our floor and disappointed the coffee wasnt a keriug so we could bring our own coffee

It was overall decent.

Liked: Location was perfect centralized for what we needed to get around and do. The bonus part was convenient of store and eateries.
Disliked: The bedding was too old for good support and comfort l. Towels were a bit rough.

Exceptional

Exceptional