Courtyard Raleigh Crabtree Valley Guest Reviews
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|5.2 miles from Raleigh centre|
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Tiffany Sun, 15 March 2020
Sarah Sun, 15 March 2020
Value for what was paid...
Liked: The property was very clean.
Disliked: We booked online and checked in when we said we would. We noticed the bar restaurant area wasn?t open. We asked when it would be opened and the man told us that it was closed and would not be reopening but that the hotel around the block had a restaurant and bar that was still open. We were upset about that but said okay thank you. We were on our way out and asked about the shuttle that they advertised and offered. We were told due to the corona virus they were not able to run the shuttle. The price we paid was pretty high but we wanted to ensure a good experience so we chose that price point based on what was advertised in the price and reviews. We understood the concerns about the corona virus but at the same time, the hotels all around us were offering shuttles and bar and hotel still so we should have been notified ahead of check in. We ended up paying extra using uber. Just an all around disappointment.
Jon Tue, 10 March 2020
Disliked: Found out I paid 100$ more per night after check-in.
Sheila Tue, 3 March 2020
Liked: The staff at this hotel were extremely friendly and helpful. They were attentive and even anticipated a problem we had with the AC before we called
Anonymous Sun, 1 March 2020
Brian Fri, 21 February 2020
Could have been a great...
Liked: Staff was very polite
Disliked: When we arrived the shower was broken. Maintenance came to ?fix? the shower (the water would flow out of the shower head, but the water was cold) only to have it break again later that day. We were given another room to shower in until the issue could be fixed. Walking through the hallway with soap, shampoo, conditioner, towels and extra clothes was not what I had planned for. We were in town for my sons hockey tournament, so the shower was very important! Additionally, we were told that breakfast would be provided between 7am-9am each day for all of the hockey tournament guests. The second day when we went to breakfast at 8:15am all of the food was gone. We asked if they would be bringing more and the staff said no!
Anonymous Thu, 13 February 2020
Mary Sun, 2 February 2020
Kenneth Sun, 2 February 2020
Liked: The rooms are very clean and comfortable.
Disliked: Everything was great
Nickolaus Sun, 2 February 2020
Liked: Very clean, location is ideal with lots of options near by. Staff is very friendly
Disliked: Couldn?t make a left to go back to the mall, you have to go up an make a u turn an the traffic makes it difficult to get out.