Courtyard Philadelphia Downtown Guest Reviews
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|0.2 miles from Philadelphia centre|
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M. S, Southampton, visiting Kimmel Center Fri, 1 April 2016
Liked: Professional, courteous staff. Clean room, in fact, the entire building (at least those parts we were in) was clean and well maintained. Great location.
Lorena, Bound Brook, visiting Liacouras Center Thu, 23 April 2015
Liked: Very comfortable bed and room; nice place.
Disliked: Too much noise in the hall at night.
Tressa J, Reading, visiting Liacouras Center Fri, 20 February 2015
From the moment we arrived the customer service was great! The room was beautiful - had a view of the city that was great. I would recommend any and everybody stay here when in Philadelphia!
Liked: The service was outstanding.
Pat H, Denville, NJ Mon, 21 January 2013
Beautiful room; great service; friendly staff; clean pool; easy access to Hard Rock Cafe and terminal market place. Walked to Liberty Bell, Independence Hall and Jewelers Row. Only drawback was the parking price and wait. Would refer to friends.
Liked: Wonderful room; clean; friendly service.
Disliked: Car valet wait and cost.
Brendan Tue, 12 February 2019
Iesha Mon, 11 February 2019
Danielle Sun, 10 February 2019
Disliked: Not a room for 4 people. No safe in the room. How can you have a hotel room without a safe. Requested a cot. Was told there would be a charge. Had to call to remind for a cot. The cot was not a mattress but a board of springs. Couldn't be more disappointed. Did not sleep for a minute. Awful experience.
Verified Hotel Guest Mon, 4 February 2019
Liked: The location is phenomenal. Right in the center of the city next to city hall.
Donyun Sun, 3 February 2019
Liked: It could be the most long history legacy Courtyard I've ever lived. The location is so convenient to access the hot spot. My trip was for Philadelphia Orchestra performance. It takes about 15 minutes walk. And its just 5 minutes walk to the Reading Market where you have lots of choice for your stomach.
Laura Sun, 3 February 2019
Fun times in Philly
Liked: Happy and helpful staff, clean and aesthetically pleasing interior and decorations, great location, yummy food in lobby eatery, tons of ubers around hotel, really cool building.
Disliked: There was no fan in the bathroom, making it too hot and foggy after showering. The toilet paper was really awful, thin and abrasive. The parking fee is quite high.
Joćo Sat, 2 February 2019
Amelia Wed, 30 January 2019
Liked: Nice place and great value. Location is excellent.
Disliked: They didn?t have our queen bed we booked so we had to share a double. Also room Service ends at 10pm.
Lauren Tue, 29 January 2019
Great location but site lacked...
Liked: The location was amazing
Disliked: No information about parking, said there was no cancellation fee but there was, said it provided breakfast but didn?t say it was 21 bucks a person
Anonymous Mon, 28 January 2019
Liked: The room was incredibly comfortable. One of the best hotel beds I ever had. Very spacious and superb location.
Disliked: The bed was quite dirty - bloodstains on the linen!Booking process was incredibly burdensome. The hotel couldn't get the reservation right and blamed booking.com for that, although the reservation was confirmed to me in writing by the portal. It took me a month and a couple of hours to get my final confirmation. I have NEVER experienced anything like that. Very unprofessional and NO apology by the hotel staff whatsoever.Also: The hotel could not get the receipt correct due to some "computer issue". Overall very mixed experience: room itself super comfortable, but the rest was unacceptable.