Courtyard by Marriott Pensacola Downtown Guest Reviews
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|4.0 miles from Pensacola centre|
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Tony Sun, 9 May 2021
Good Outweighed The Bad -...
Liked: Staff was very friendly. The rooms were clean. Just had the issues with the bugs. Lobby looks great as you enter hotel. Check out time is noon. The location is great and walking distance from different places.
Disliked: We had to kill 2 cockroaches in the room. Also not having hot breakfast in the mornings on weekends. Plus beds were too firm.
Lillibeth Wed, 5 May 2021
Liked: The location is close to a lot of restaurant and gas station.
Disliked: The room was not that clean and when I used the coffee maker the alarm went off. No breakfast food on weekends.
Helen Sun, 2 May 2021
It was good
Liked: Bagged boxed breakfast but should do it every day not just Monday-Thursday we get hungry on weekends too
Disliked: Coffe was never ready in lobby had to ask several times
Jackie Tue, 27 April 2021
Liked: The staff was friendly. When I called for extra towels and soap after two days it was there in less than 5 minutes. Very friendly. The outdoor patio and fireplace were very cozy. We stayed out there visiting with our adult kids for a few hours after our dinner together.
Wendy Sat, 17 April 2021
Aw Thu, 15 April 2021
Anonymous Sun, 4 April 2021
Liked: The rest of the staff was welcoming and excellent except the woman mentioned above. There was a long haired guy that went out of his way in checking us in just by so welcoming and helping us out with anything else we'll. Great rest of the staff. Again FIRE the other woman. Unprofessional idiot.
Disliked: There was a rude black woman behind the front desk telling me "to go find another hotel" just because simply my mask had just broke. I had been there 2 nights already AND had already PAID. So I responded with "no I'm fine. Upper management needs to address this woman which they will probably not. FIRE this woman she is in the wrong profession and makes the hotel have a bad name. FIRE HER.
Richard Sun, 4 April 2021
Liked: Friendly staff, clean facilities, enjoyed jacuzzi.
Disliked: The cost, coffee was weak, breakfast was not provided on the weekends.
Hockey Sun, 21 March 2021
Liked: Convenient to the arena for hockey
Disliked: Could tell it needed some work.
Anonymous Mon, 15 March 2021