Can't believe it's $15 for parking - it ruined everything good. I won't stay there again and I'm in Orlando often - too bad!

Liked: Front desk, bistro and the room.
Disliked: Charging $15 to park my car. Talk about nickel and diming your guests - tthat's robbery.

Liked: Very clean; pretty; spacious room and conveniently located. Friendly staff!

Will definitely stay here again.

Liked: Very clean; professional staff; room temperature great.

Overall it was great

Liked: It was very clean, and quiet. Very spacious.
Disliked: Staff needs more training in dealing with people of all colour, I felt very uncomfortable checking in was paying by cash and they check the money about 10 times, not everyone is a criminal. I'm from england and wanted to get away from where I'm staying for a night for some tlc.

Superb

Exceptional

A Disaster caused by Poor...

Liked: The staff at the hotel were excellent and I would like to single out Greeta in the make sift Bar/Coffee Inn and Gigi on Reception. These two ladies were most helpful
Disliked: This hotel was undergoing a major refurbishment and we were not informed in advance. Facilities were not available and other inconveniences were major. We got no reduction in rate for this major disturbance to our stay. I have made a formal complaint to the Marriott Group and am awaiting a response

There was NO STAY

Liked: I like this location, it works for the area I am working in Orlando. The staff and hotel have always been good.
Disliked: What I didn't like on this trip was booking through BOOKING.com. A BIG mistake. I had to postpone my trip to Orlando, Marriott would not change the reservation and BOOKING.COM had no clout to work with them and just simply move it to the new dates. I had to eat the $500+. Yes, I found out it was a non-refundable rate when I called the hotel to request the date change (my wife did the booking, so I thought she had used points) She had searched for availability on BOOKING.com and mistakenly went for it for convenience. DO NOT USE - BOOKING.COM unless you are absolutely sure you will be there. If LIFE happens that requires a change in itinerary, like a sick sister, these are not the people to use. I now have to take my business elsewhere from Marriott since they were so unwilling to work with me or Booking.com on the shift. Thanks Marriott, for being so stringent that the money was more important than helping a long term customer. Hope the $580 was worth losing two business customers (10-12 stays a year). Congratulations!

Exceptional

Liked: It is close to where I am taking a class. The staff is friendly and helpful.
Disliked: I believe there was mold from a leak in the A/C. Strong odor in room.

Liked: Shuttle
Disliked: Day time bartender poor service

I?ll come back!!

Liked: Staff was amazing. Pool was nice and clean. Location was awesome!!
Disliked: Pool was small. Room got half clean d, but they did come back. Shuttle did not pickup from the airport.

Exceptional