Courtyard by Marriott Oakland Downtown

I'll be back to this location; the proximity to the Starline Social Club was very easy to navigate to and from.

Liked: The staff were great to talk to about all the amenities nearby. They really love their city.

All of the staff was very helpful and prompt. We would definitely stay there again.

It worked well for me and my wife. Nothing negative to say except the parking was a bit expensive but not unusual in a downtown environment.

Liked: Clean room; comfortable bed.
Disliked: Slow phones.

Liked: Nice staff; comfy bed; nice walk to the Fox Theater, both before and after the concert.
Disliked: Black stains on the carpet; hole from a high powered pellet gun (I hope) in the window of our 3rd floor room.

Good

Excellent Downtown option, and a...

Liked: Very friendly and welcoming receptionist, Kenya; room and bed were so spacious and spotlessly clean; amenities were excellent.
Disliked: The area was sketchier than I'd expected; luckily I'm from similar so it didn't faze me too much : ) but might not suit a less street-savvy person!

Not a good value. Not...

Liked: Clean room, window opens
Disliked: No main entrance. Have to stop on side of street with a sign that says valet. No self parking.Electrical outlet next to sink didn’t work. When checking out with hands full no cart help so could grab a coffee or breakfast. 266/nite too much for below average hotel.

Good

Liked: Friendly staff, comfortable bed.
Disliked: Amenities are lacking, phones were down, ice machine broken, the room smelled like cat pee, the bathroom light was flickering. Only one serving of regular coffee and one decaf. No Starbucks or coffee shop around like before. 1

Disappointing

Liked: Staff? Is very disaappionting. Treatment poor. Very judgementalThis hotel need to hires more enthusiasm and treat people better. Yhey chose the job. Be respectful. Poor attitudes
Disliked: Poor customer service

cleaned and comfortable.

Liked: No free breakfa
Disliked: Parking fee is too expensive and I did not get any informed about the valet parking fee.

Exceptional

Very good

Good

Liked: Friendly staff, location, comfortable beds.
Disliked: Unfortunately there was a power outage from 7:30-10:30ish on a Sat night so we went to sleep early rather than enjoy tv, streaming etc. property should have backup generator! This is the Bay Area—fires, quakes & random Sat nite mayhem.