Courtyard by Marriott Oakland Downtown

I'll be back to this location; the proximity to the Starline Social Club was very easy to navigate to and from.

Liked: The staff were great to talk to about all the amenities nearby. They really love their city.

All of the staff was very helpful and prompt. We would definitely stay there again.

It worked well for me and my wife. Nothing negative to say except the parking was a bit expensive but not unusual in a downtown environment.

Liked: Clean room; comfortable bed.
Disliked: Slow phones.

Liked: Nice staff; comfy bed; nice walk to the Fox Theater, both before and after the concert.
Disliked: Black stains on the carpet; hole from a high powered pellet gun (I hope) in the window of our 3rd floor room.

Locked out.

Liked: I stayed in the hotel on the night of March 22nd, 2025. I had been out with friends to dinner in Oakland that evening. Sometime around midnight, I attempted to gain entrance to the hotel using my key card to open the front door. My key card failed to open the door despite several attempts. I alerted a security guard who was near the entrance inside the hotel. After complying with his request to try the key card several times, he asked me what my name was and my room number. After giving him this information, he went to check their IT system to confirm my identity. When he returned, he told me he could not find me on their register. I assured him that I was who I was, repeating my room number and showing him my key card, which had the hotel's name and room number on its card-holder. It was a glass door and my key card holder and room number on it were clearly visible. He returned to the reception area again and he when he returned, he was accompanied by a second security guard. They both informed me that they could not find my name on the register, eventually telling me openly that I wasn't actually registered. After several minutes of loud protestations from me while still outside on the street, they eventually went again to check the register and then returned saying that they had now found my name on it. They also told me that there was no manager available for me to make a complaint at that time. When I reported the matter to the duty manager at reception in the morning, she told me that she had no knowledge of the incident. I gave her all the details I could remember and asked her to contact me by email with an update after she had investigated. Over one week later, I have had no contact regarding this from the hotel. As a result of this treatment, I would not recommend anyone, let alone a sole traveller like me, for a stay at this hotel.

Very good

Very good

Overall bad experience workers were...

Liked: Nothing
Disliked: Everything

wonderful one night stay for...

Liked: wonderful location in the heart of china town district - walking to everything. parking is hard. valet is available tho!
Disliked: nothing wrong/ bad -

Good

Superb

Disliked: No parking but great

Very good

Stop traveling

Liked: Breakfast was too expensive, ate elsewhere
Disliked: Hot Tub and reasonable parking rates!