Courtyard Norfolk Downtown Guest Reviews
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|0.4 miles from Norfolk centre|
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Latisha, Rocky Mount, visiting Spirit of Norfolk Mon, 19 March 2018
I enoyed my stay there and I will be visiting again. The service was great and I enjoyed the many different things located inside the motel as well as the nearby attractions. The room was clean and ready on arrival.
Liked: Great service. There were many things available inside the hotel such as an indoor pool, hot tub, fitness center and restaurant.
Jennifer, Crozet, visiting The Norva Fri, 9 February 2018
The front desk staff including Annie couldn't have been any nicer and willing to help with our questions. Thank you to all!
Liked: Very impressive staff - super friendly!
Disliked: Absolutely nothing.
Sharneal, Virginia Beach, visiting The Norva Mon, 4 December 2017
Great staff; lovely hotel.
Timothy, Hampton, visiting The Norva Mon, 25 January 2016
The beds were comfortable and the comforter almost got stolen - yeah, it was comfy! The staff was super nice and Daryl parked my jeep like a boss. I will be back to this hotel soon!
Liked: Everything else was AWESOME!
Disliked: Starbucks should be available all day!
Kevin Wed, 14 November 2018
Excellent... nuff said
Liked: Your Mgr. was extremely impressed with her professionalism, she was most inviting and pointed out Norfolk sites
Susan Wed, 7 November 2018
Liked: The internet tv option
Disliked: They only had valet parking, but attendant was not very clear about how to deal with the car when we just wanted to check in, drop off the bags and go out again. The hotel never responded to a request for information about parking made at the time of booking. The front desk offered to wave the parking. They gave us a room, and when we got in, discovered that the closet was full of someone else?s clothes. We asked for another room, and they gave us one, offering to reduce the charge for the room by the amount of the room tax to compensate for check in issues. That room smelled musty, but I did not say anything. When we checked out they had not reduced the bill, but did not charge for the parking. The front desk staff were friendly and helpful. I would prefer not to be offered compensations and then not have it come through.
Kyrah Tue, 6 November 2018
Alethia Sun, 4 November 2018
Clara Wed, 31 October 2018
Tamika Tue, 30 October 2018
Liked: The location was the best part about the hotel for my purposes.
Disliked: The valet staff was not as professional as the front desk staff. I expected the room to be cleaner and fresher for the cost of the hotel but I guess the cost is associated with the location.I would have honestly just paid the extra money for another hotel
Catherine Tue, 30 October 2018
Disliked: No free breakfast
Cindy Mon, 29 October 2018
Pearl Mon, 22 October 2018
Disliked: Bedding was soiled
John Sun, 21 October 2018