Courtyard by Marriott Norfolk Downtown

I enoyed my stay there and I will be visiting again. The service was great and I enjoyed the many different things located inside the motel as well as the nearby attractions. The room was clean and ready on arrival.

Liked: Great service. There were many things available inside the hotel such as an indoor pool, hot tub, fitness center and restaurant.
Disliked: None.

The front desk staff including Annie couldn't have been any nicer and willing to help with our questions. Thank you to all!

Liked: Very impressive staff - super friendly!
Disliked: Absolutely nothing.

Great staff; lovely hotel.

Disliked: None.

The beds were comfortable and the comforter almost got stolen - yeah, it was comfy! The staff was super nice and Daryl parked my jeep like a boss. I will be back to this hotel soon!

Liked: Everything else was AWESOME!
Disliked: Starbucks should be available all day!

3star rating

Liked: The entry was nice and clean
Disliked: The bathtub was dirty, and the rooms needed some upgrading for the price they charge.

Exceptional

Not worth the price.

Liked: NOTHING
Disliked: First you have to pay $25 for valet parking and if you choose not to valet park you have to go across the street and pay for public parking. No fridge or microwave in the dated rooms. Hotel clerk had awful customer service. I would not return there not do I recommend this hotel to anyone.

Close to the USS Wisconsin,...

Liked: The hotel is close, within walking distance to USS Wisconsin, which we wanted to see. There is a Subway in the neighborhood. There is a bar offering some easy meals.
Disliked: The hotel didn´t provide breakfast. Fortunately, there is a Subway around the corner. It took one week to release the deposit from my card.

Had I not prepaid through...

Liked: Didn’t eat the breakfast
Disliked: The room smelled damp and moldy. The tv remote didn’t work. I had to fix the commode because it wouldn’t flush. The furniture was old and scratched up. During Checkin our reservation wasn’t paid for by bookings, even though I had the receipt.

Good

It was disgusting

Liked: It was in a good location
Disliked: The facilities were extremely dirty. The bathroom was gross, the shower curtain was old, ripped, raggedy, and dirty, the floor didn’t seem like I’ve been vacuumed in weeks, very gritty. Room 804

Never again.

Liked: Location
Disliked: Parking is ripoff as street parking is freeStaff unfriendly, not valuing loyalty membersRoom damp wet, aircon noisy as hell throughout entire hotelFacility itself outdated.No amenities. Fitness or pool closed. A no go in the future.

Beautiful hotel in downtown Norfolk...

Liked: Great location, beautiful hotel.
Disliked: No complaints.