Courtyard by Marriott New York Manhattan/Central Park Guest Reviews
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Nydia, Cayce, visiting 54 Below Thu, 21 July 2022
Hotel has a great location within walking distance to many sights, restaurants and theaters. They have a delicious breakfast and helpful, friendly staff.
Liked: The front desk registration staff were friendly and very service oriented. One person who stands out is Kim. She insured we were being taken care of.
Disliked: Housekeeping services. I requested fresh towels, etc. in the morning prior to leaving the hotel for the day. At 3:30 pm when I returned there were still no clean towels etc.
Mark Wed, 23 April 2025
Good
Barbara Wed, 23 April 2025
Outdated accommodation in a great...
Liked: Location was excellent. A close walk to Central Park, Times Square, and subway stations. The hotel lobby was nice and they had fresh water available in the lobby.
Disliked: Outdated extremely small room at a significant price. The rug was grimy with all the years of NYC traffic. I didn’t feel comfortable walking in the room without shoes on. The sheets and towels were old and threadbare. There was only one very small shelf way above the tiny closet on which to put a few clothes. Only one of us could unpack our suitcase. The only place to put our small suitcases was under the tiny desk. The room simply couldn’t accommodate larger luggage. It was an awkward small space. The view was nothing to write home about. But we made it work. It was in a great location which made up for the room deficiencies.
Ann Tue, 22 April 2025
Superb
Chaiphong Tue, 22 April 2025
Nice location a bit too...
Liked: Good location and nice staff
Disliked: Size of room and no amenities
Guy Tue, 22 April 2025
No value for money
Liked: Bed was comfortable
Disliked: Room is smallCoffee machine had mold Every time the cleaner cleaned the room from 6 capsules she only put 1 coffee, the rest were decaff or tea, so me and my wife couldn't both have coffee. Even though I told the front desk about it, the behavior didn't change. There was construction work going on all the week we were there so spending time in the room was horrible because of the noise I told them my wife has a birthday and they didn't even send a happy birthday noteAll the streaming apps like Netflix and Amazon Prime reset at least once a day so I had to re-signin MANY MANY timesShower wasn't sealed well so the water kept flooding the bathroom
Susana Mon, 21 April 2025
Exceptional
Gur Sun, 20 April 2025
Superb
Vasha Sat, 19 April 2025
Exceptional
Mohamed Thu, 17 April 2025
Very good
Liked: Perfect location walking distance to hyde park and Times Square
Disliked: Room size was very small compared to the price
Pauli Thu, 17 April 2025
Terrible payment bureaucracy
Liked: Both private and company credit card ended blocked due to mishandling by reception.Room not nice / oldish.Price totally mad.Breakfast disgusting.All wrap in plastic even plastic spoon.Zero sustainability goals or environmental responsibility.