Courtyard by Marriott New York JFK Airport Guest Reviews
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Write a review
Donanna Sat, 26 April 2025
Bad
Liked: Hotel was lovely and close to airport, with shuttle every 30 mins...
Disliked: The restaurant was very chaotic and staff totally under pressure...Getting wakened up at 11.45 pm, after going to bed at 9.30 for 4am shuttle!!!Management, telling us we were in wrong hotel, then coming to room at 11.45pm,to check our confirmation booking!Then realised it was the same name, but wrong person...Extremely stressful situation, after a very long day ahead...Very poor communication at this hotel.
Mark Fri, 25 April 2025
Very good
Matteo Thu, 24 April 2025
Superb
James Thu, 24 April 2025
Convenient and Comfortable stopover
Liked: Convenient for Airport when moving to an internal flight the next day after international arrivalStaff rally helpful particularly re airport transfer
Yildiz Wed, 23 April 2025
Overall it was very good...
Liked: Close to the airport, friendly staff, complimentary coffee and tea, airport shuttle.
Disliked: Not I didn’t like, but I thought the shuttle would pick us up from the airport but we had to take the airport train which was very easily explained , for free and very easy to reach.
Gabriela Wed, 23 April 2025
Clean and comfortable hotel near...
Liked: Very comfortable and clean, the size of the room was great and the Airport shuttle was definitely a plusThe food at the restaurant was ok, we had dinner and breakfast
Disliked: Nothing
Garline Mon, 21 April 2025
They need staff and housekeeping...
Disliked: Housekeeping service everyday.I had to ask them for service and I only got it twice, I got charged for food That I paid for in advand it does.
Kavita Mon, 21 April 2025
not good
Liked: Location
Disliked: The bathroom had a used razor. There was no hand soap at the basin or shower cap or moisturizer.
Paula Sat, 19 April 2025
Convenient stay with airport shuttle...
Liked: Organized breakfast…. Luggage storage….. clean and confy room.
Emilia Sat, 19 April 2025
Very good