When we arrived we were told there was valet parking - not to worry about our car. As we were leaving we got a surprise with a $34 charge for valet parking. This should have been told to us up front. Then they came out and said well it's on our website and you should have read it. We looked on our confirmation - nothing about a charge for valet parking. The people were very rude - no help whatsoever. This could have been avoided. I would not recommend this place to anyone.

Liked: Clean.
Disliked: Rude employees.

Liked: Loved the staff; loved the room; cleanliness was off the chart; awesome place to stay!
Disliked: None.

The room was OK. It appeared to have been occupied after it was cleaned however, or it was not cleaned after the last occupant left. The hotel was under renovation at the time, which was not too convenient. But for the price that I paid for one night, it seemed sensless to have to pay for breakfast the next morning.

Liked: Within walking distance of Bridgestone Arena.
Disliked: No complimentary breakfast; under renovation.

I was very happy with my stay and will stay there again. Everyone was very friendly and helpful. The location was prime and easy to get to. The valet parking was a little expensive but the valets were friendly, polite and very, very helpful.

Liked: Location; staff; large; comfortable room.
Disliked: None.

Good

Superb

Passable

Disliked: valet parking was a nightmare, both guys working were useless.

i loved the location and...

Liked: comfortable bed awesome temperature loved the location. clean laundry room

Exceptional

Overall positive. I got the...

Liked: Location.
Disliked: Coffee pot is on a counter top with no electrical plug. Tried to put by sink but the plug was so high it wouldn’t sit Had to move to other room. No cream or sugar.

The hotel was great and...

Liked: Hotel was walking distance to the Ryman Auditorium (our main reason for this trip) and Broadway which was perfect.Our room was always cleaned and temperature was great.Our bed was comfortable and spacious.
Disliked: I realize it's out of our hands, but the weather! I didn't realize how muggy it would be! lol Next time we'll visit at a different time of year. ;)

Superb

Fantastic trip

Liked: Location was perfect
Disliked: I would have liked a pool