Courtyard by Marriott Naples

Exceptional

Passable

Disliked: The 1st night when we arrived the room was not fully cleaned. The 2nd night the hotel missed to do the cleaning so we had to call to request it.

Exceptional

Exceptional

Liked: Desk clerks very friendly & professional!!!

Improve attention and service, as...

Liked: Nothing
Disliked: The unfriendly staff was super bad at the reception desk when you arrived, they barely said good night. I don't like the service. In the room, the air conditioning wasn't cooling; the temperature on the thermostat said 69 degrees, and it turned off during the night, and it wasn't cold, but warm.They don't tell you that you have to leave a deposit when booking with Booking. Nowhere in the reservation does that information specify it. And the breakfast was super, with only two or three options, and you have to pay for it.I really won't return to this hotel. They need to improve their service.

Comfortable, great location, worth the...

Liked: LOCATION WAS GREAT, CLOSE TO BEACH AND BREAKFAST PLACE I WENT TO DAILY WAS A BLOCK AWAY
Disliked: AC could have been better the thermostat took a while to work, wasn't as cool as I'd like it to have been

Superb

Liked: Renovated hotel
Disliked: nothing

Good place and good location

Liked: Room, location
Disliked: Breakfast and the employees that attended the restaurant

Excellent

Liked: The facilities were pristine staff knowledgeable and room very nice
Disliked: Nothing