Very good

Very good

A very nice hotel with...

Liked: The bed and pillow were so comfortable. It was a good size room with a separate seating area to watch television.
Disliked: The property itself is not the problem but the area around. Being by myself, I felt a bit nervous walking outside with some of the people hanging around the area.

Convenient, clean, friendly and knowledgeable

Liked: Very clean

Incredible hotel, amazing staff, great...

Liked: - large room - comfy bed - amazing location - friendly staff - incredible gym - nice pool and hot tub
Disliked: Room was adjoined to another, and I could hear my neighbor pretty clearly.

Pleasant

Good

Liked: A new hotel with clean well appointed rooms. Close to waterfront and city center.
Disliked: Breakfast included in room rate was not great with limited selection. Food had to be ordered at the counter and only one waiter working which meant service was very slow. Problems with breakfast ruined what would otherwise have been a very pleasant stay.

Brand new, sparkling clean hotel...

Liked: Best hotel in Nanaimo probably, as it’s brand new and very comfy beds, nice decor, and sparkling clean.
Disliked: Nothing

Every staff member that we...

Liked: We had dinner and breakfast in The Bistro. Both were very good and the service was excellent.
Disliked: We thought the cookie on the dessert menu was over priced.