Courtyard by Marriott Los Angeles Pasadena/Old Town Guest Reviews
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Maren, Encinitas, visiting Pasadena Convention Center
They accommodated my needs to stay late, and all were helpful when a bag was misplaced - they found it right away. All staff were super friendly - especially the valet/parking guys!
Liked: The front desk staff was great as was the housekeeping staff.
Krissy, Victorville, visiting Pasadena Convention Center
I typically love the Marriott, unfortunately this time I was very disappointed. I purchased a room with 2 double beds and ended up with 1 bed for 3 people to share. Wasn't my idea of fun, but we managed. Next time I am going to go directly through the hotel because it was roughly the same price by a few dollars.
Liked: Great service from Marriott!
Disliked: Wrong room.
Augusto Sun, 6 July 2025
Exceptional
Ewa Wed, 2 July 2025
Very pleasant
Liked: Nice warm inviting great service
Disliked: Long walks to elevators
Jakub Wed, 2 July 2025
Good
Jakub Wed, 2 July 2025
Good
Anonymous Fri, 27 June 2025
Very good
Liked: The receptionist Camilla was very extremely helpful.
Park Fri, 27 June 2025
Very good
Anonymous Thu, 26 June 2025
Very good
Paul Tue, 17 June 2025
Superb
Melanie Mon, 16 June 2025
Location worked but value for...
Liked: Location and staff
Disliked: Overpriced. Beds were small said queen but more like doubles. Water in the bathroom faucet barely came out. Had to request more towels and pillows. We had 3 adults and that’s what we registered for but only enough for 3. Breakfast not included like other Marriott Courtyard locations and the breakfast to buy was very expensive.
Anonymous Mon, 9 June 2025
Good but FYI parking and...
Liked: Nice location, regular hotel. Only bad thing is you have to pay for breakfast AND parking per day, or you have to park on the street. If you’re paying that much for a hotel room those should be included.