Courtyard by Marriott Los Angeles Pasadena/Old Town Guest Reviews
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Maren, Encinitas, visiting Pasadena Convention Center
They accommodated my needs to stay late, and all were helpful when a bag was misplaced - they found it right away. All staff were super friendly - especially the valet/parking guys!
Liked: The front desk staff was great as was the housekeeping staff.
Krissy, Victorville, visiting Pasadena Convention Center
I typically love the Marriott, unfortunately this time I was very disappointed. I purchased a room with 2 double beds and ended up with 1 bed for 3 people to share. Wasn't my idea of fun, but we managed. Next time I am going to go directly through the hotel because it was roughly the same price by a few dollars.
Liked: Great service from Marriott!
Disliked: Wrong room.
Lauren Wed, 23 July 2025
Superb
Daniel Tue, 22 July 2025
Very good
Anonymous Sun, 20 July 2025
Superb
Lina Sat, 19 July 2025
Very good
Elizabeth Thu, 17 July 2025
Superb
Brinton Sun, 13 July 2025
Pay for parking
Liked: The hotel was wonderful! Clean, friendly staff, and convenient location.
Disliked: They charge an extra $35/day to park in the structure. Call me crazy, but that should be included in the room rate.
Dennielain Wed, 9 July 2025
Very good
Karolinna Mon, 7 July 2025
Exceptional
Liked: The location was great! Room was clean!
Disliked: $35 for parking per night seemed unfair with such high price per night already! No patio! Just a window! Employees seemed stress or tired most of the time!
Augusto Sun, 6 July 2025
Exceptional
Ewa Wed, 2 July 2025
Very pleasant
Liked: Nice warm inviting great service
Disliked: Long walks to elevators