From minutes before arrival, a phone call to see if we could check in a little early, to the minute we checked out we felt welcome and at ease. Wonderful, clean room. Well maybe I have one complaint but that is no fault of the hotel - it was neighbors coming in at 2:30 in the morning laughing and making all kinds of noise. We were very happy with our stay and if we're in the area again we will stay there again. Thank you for the great hospitality!

Liked: Everything was good - we have no complaints at all.
Disliked: Nothing.

Great location. The rooms are clean and the bed was super comfortable. It was fairly quiet, even though there is so much going on around the hotel.

Liked: Staff was very attentive.
Disliked: None.

Liked: Hotel staff was awesome. Shops restaurants and bars very close. Vons one block away. Beach three blocks away. Long beach passport free bus takes you shoreline village, queen mary, and more.
Disliked: Parking $22 a night and pool was basic but you are by the beach.

Liked: Everything
Disliked: No, it was great.

Liked: The Valet staff was great. I really liked the front desk and maintenance staff as well. Our TV was not working properly and the front desk sent a maintenance worker within 5 minutes to fix it.
Disliked: The A/C was SO noisy. It was too hot in the room to turn off the A/C at night time. However, it kept me up all night.

Liked: Good quality room. Nice restuarant. Awesome room
Disliked: Location was close to a scary part of town

Liked: Great location, friendly staff

Liked: It was a great value.

Liked: clean and comfy
Disliked: our window overlooked another guest's window & a wall!we could see right into their room & saw everything they had put on their bed when they left the room.we closed our drapes.we asked for a wake-up call,and we never got.valet too pricey

Liked: Staff was amazing

Liked: Overall stay was great very nice room with a great view day and night!
Disliked: Parking was $22 and I still has issues getting in and out with the key card...