Parking was safe and secure. Rooms were nice and clean. Very good prices. Staff was very professional. Very nice area. Transportation to and from hotel/arena on streetcar/trolley was fantastic. Would definitely stay again!

Liked: Very good place.
Disliked: Nothing negative.

Comfortable bed. Centrally located. Excellent customer service - would stay again.

Liked: Great night's rest.
Disliked: Pay to park.

Good

Liked: Everything
Disliked: Nothing

Comfortable and Clean

Liked: Loved the furniture , comfort and the room was so clean.
Disliked: NA

Exceptional

Superb

Exceptional

Everything is great other than...

Liked: It?s clean the front desk were friendly and it?s close to everything
Disliked: Just have a hair dyer in the room it?s a must if there?s a woman guest

Disappointing

Liked: Location
Disliked: When we arrived the lobby wreaked of marijuana and was full of people not staying at the hotel (read pandemic). As we were getting checked in other patrons were standing so close we could feel their breath on our necks. Nothing was done by hotel staff to ask patrons to social distance nor were there indicators in the floor. Staff then helped who they pleased rather than go in order of who arrived in line first. The air conditioner in our room was insufferably loud. We were not told that the restaurant was closed for breakfast the following morning so it was disappointing when we woke up and were ready for breakfast with 2 kids. While it is understandable that there may be fewer staff available, the items mentioned are easily managed with communication. We expected more of this hotel and its location.

Exceptional

Great location and staff but...

Liked: Location and Staff
Disliked: Upgrade Furniture in the room and beds.Improve access to parking card key did not open outside door to parking.No housekeeping services and towels were worn.