Courtyard by Marriott Lansing Downtown

Superb

Liked: Centrally located, clean, great staff

Unexpected

Liked: Close proximity to activities. The room was clean and the beds were comfortable. We could look out the window and see where our vehicle was parked.
Disliked: The amount of unhoused people in the area made the location seem sketchy. Many outside the building panhandling nearby. The pay for parking was literally part of the business next door surrounded by curbs which is said to be monitored. The market next door was dark and over taken by the unhoused.

Overall a good stay and...

Liked: The beds were very comfortable, the staff all kind and friendly. The room is a nice size and hotel a good proximity to all.
Disliked: I don't think they finished cleaning our room completely before giving it to us. Previous guests dirty towels were under the sink and nothing was replenished. This was a huge turnoff in the confidence of cleanliness. We had to go downstairs to get our own towels, and then back down to get the sheets for the couch bed when we realized there were none. The only downfall to the location is a lot of homeless people hang out directly in front/ behind the hotel, and that made us uncomfortable (and sad) running to and from the car for things (begging for $)

Very good

Disliked: Parking

Superb

Very good

Liked: Clean room with a good location.
Disliked: The wifi password was not posted in the room. The hotel had a restaurant, but it was not open during the listed hours of operation.

Exceptional

Perfect reception work

Liked: Rooms big and nice. Very clean hotel.First time after change 6 hotel in USA we have got not plastic folks and plates on breakfasts. Stuff is miracle. Boss of the hotel - you have the best people.Gym - the biggest seen.

Exceptional