Courtyard by Marriott Kansas City Downtown/Convention Center Guest Reviews
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|1.8 miles from Kansas City centre|
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Anonymous Sun, 8 December 2019
Liked: The location to attractions
Disliked: I was very disappointed because I booked these rooms at the end of September and I booked it for a King. When I arrived and got checked in, I went to my room and found out that I was put in a double queen room. Went back downstairs with all of my luggage in tow and told the front desk. She said that I wasn?t guaranteed a king room because I went through a 3rd party and they were sold out. I should have got what I booked. The. I was charged for valet parking when I didn?t use their parking or valet. Disappointed with the experience and wasn?t even offered an apology or anything.
Jamie Sun, 8 December 2019
Was not pleasant
Disliked: Wrong room. Reserved 2 queen beds. Got one king for 4 adults. Was not happy. Paid $300 for one bed. That was the only room available. Shouldn?t have to pay for having to sleep uncomfortable.
Sarah Tue, 3 December 2019
Anonymous Sun, 1 December 2019
Gilbert Thu, 21 November 2019
Could have been better
Liked: The city view was AWESOME!!!
Disliked: Management making empty promises.
Ranata Sat, 2 November 2019
Anonymous Fri, 1 November 2019
Richard Thu, 31 October 2019
Liked: Location and friendly staff
Anonymous Tue, 29 October 2019
Would stay there again. Thank...
Disliked: Parking could be better. Signage would be good. Road construction was a hindrance and would have been nice to have been addressed ahead of time.
Susan Tue, 29 October 2019
Liked: Didn't have breakfast
Disliked: Include parking, a shuttle bus to and from airport and include breakfast