Courtyard by Marriott Kalamazoo Portage Guest Reviews
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|4.3 miles from Portage centre|
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John Wed, 22 March 2023
Anonymous Mon, 20 March 2023
Danielle Thu, 9 March 2023
just needed a room for...
Liked: it was close to the black rock and the highway.
Disliked: the loudness. there was stray hairs on some of the towels in the bathroom.
Norma Tue, 7 March 2023
A relaxing quiet oasis close...
Liked: clean quiet great location
Alex Tue, 21 February 2023
Angelina Mon, 20 February 2023
Liked: The location was great. It was near many restaurants and attractions. But the best part was the guest service. The staff was so amazing! They were extremely kind and helpful in providing recommendations of nearby places to visit. Qwana, who works at the front desk, was beyond exceptional! Her energy was so welcoming and she was also happy to assist us. She truly made our experience even better! Please give her the raise she deserves. Her work ethic deserves compensation because her positive attitude is very hard to find in people, especially within customer service work settings. Give her that bag!!! I will definitely be back again to stay at the Marriott because she gave us such wonderful interactions.
Disliked: The cleanliness in the rooms could?ve been a bit better. Some of the sheets smelled a bit old as if they weren?t dried properly. The appliances in the room, specifically the coffee maker, was filthy. The pictures on the website of the amenities could?ve been updated as well. I think the photos were a misrepresentation of the size of amenities. Smaller pool and gym than expected. Back patio area was also unavailable for use.
John Mon, 20 February 2023
Liked: The front staff was exceptional. Lace was terrific and so was housekeeping!!Everyone was helpful and accommodating
Disliked: No extra linen in room, no tissues, small room area
Hart Mon, 13 February 2023
Liked: Great location great staff and amazing room
Murat Sun, 5 February 2023
Nakita Thu, 22 December 2022
Liked: very nice stay