Very good

Liked: Location across from UI medical center was ideal for us. Room layout and features were great. On-site Bistro was convenient.
Disliked: Included-by-booking.com "continental breakfast" required us to stop at front desk for tickets each day, was not described on any in-room documents. We regretted our first-day choices, opted for the $10 credit towards fuller breakfast menu our second day.

Exceptional

Exceptional

Liked: The rooms are beautifully put together, and we now have a new standard of luxury and comfort with hotels now. We will most certainly be back
Disliked: The food menu needed more options. A bathtub in the room available would also be nice vs. only showers

Exceptional

Exceptional

Good

Liked: The staff was friendly, the room was clean
Disliked: The hotel had an event on Saturday evening (prom), and after my mom was at the hospital for 12 hours, the staff told us we had to park around the corner until after 10 pm. My mom uses a cane, and I have medical problems myself. We were leaving in the morning (by 6 am) to travel back home (6+ hours). I was very upset with how we (as guests for 3 nights) were treated when it came to parking. Very unsatisfactory!!!!

Exceptional

Would have liked a contental...

Liked: Didn't have any.
Disliked: Didn't have any.

beautiful clean hotel, need more...

Liked: modern. clean. comfortable. smelled clean. shampoo/conditioner with body wash were amazing. perfect location near the hospital.
Disliked: there’s no “staff feedback” so I’ll put it here. Starbucks machine was out of chai tea, only coffee size option was Tall, desk receptionist said we had to pay for those there. Only one person worked the entire breakfast so you got what you ordered and that’s it. There wasn’t actual service. Long line to order coffee/tea/any drink or anything else you needed. Chai tea with her was $7 vs the machine that was apparently out of order with no sign. They needed at least two people working the floor to assist guests. The lady was friendly and did her job, she just needed help.