Courtyard by Marriott Houston Pearland

Exceptional

Exceptional

Very good

very good

Disliked: The air in the room was a bit stale without the air conditioner. Not horrible.

Very good

Disliked: It was the first hotel I’ve stayed in in a long time that did not provide at least one complimentary water bottle….and there was not a drink dispenser next to the ice machine where you could purchase water. Being a solo female traveler and the reception area being on the second floor made dealing with luggage difficult after parking my car.

You need ALOT of patience...

Liked: Location
Disliked: The property was not the problem it was the stay I stayed 6 nights = 3 rooms 1 st room was on 4th flr - people above us decided to wake up at 5:30am to exercise, that afternoon I requested another room since his stay was a long one as well. 2 nd room was on the 5th flr - I had to work remote tried to connect to the free WiFi kept dropping and disconnecting, the next day I asked for wifi support and the service guy came and just said we needed to move to 4th flr for good WiFi. I even upgraded the WiFi on all 4 devices I had still didn’t work. 3rd room all was going well until one morning the room next to us decided to do rated things to which the sounds were penetrating through packed it up and checked out! Staff was friendly and compassionate about the things that I was encountering the Starbucks Bar evening staff was not so friendly. Even my 12 year old daughter noticed the attitude.

Exceptional

Comp my stay a day

Liked: Comfy bed very spacious room.
Disliked: I was told it was a restaurant, pool and spa. Either one of these were offered. It was my best friend 50th birthday and I drove from Kansas to suprise her with a Spa treatment and breakfast.

Superb

Liked: It was okay