Courtyard by Marriott Gulf Shores Craft Farms

Never use your services again.

Liked: Nothing.
Disliked: Overpaid for rooms using ConcertHotels - could have gotten rooms 75 dollars cheaper by just showing up. No water pressure in showers. No continental breakfast - was embarrassed. When I asked about it said I didn’t pay for it but it was in the contract. Could have stayed at a 5 star hotel for what we paid - didn’t even go back after the concert. Had to pay for coffee.

From the moment we walked in to the minute we walked out, everyone and everything was great. The room was beautiful, and everyone was so nice. Will definitely stay there again. Highly recommended!

Liked: Fantastic room, service, everything!

Exceptional

Very good

Liked: The lobby area was very clean. Front desk clerks were very friendly, professional, and helpful.
Disliked: The room itself was a bit confusing and felt cluttered. The furniture was overwhelming, and some pieces, like the TV/information stand, showed significant wear with chipped wood and an overall outdated appearance. The chair in the room, while stylish, was visibly dirty and worn. The bed showed signs of wear and tear as well—though the mattress and pillows were surprisingly comfortable.Overall, I was disappointed with the condition of the room and don’t feel it was worth the price. Unfortunately, I don’t plan to return during future visits to the area.

See above

Liked: Comfortable
Disliked: I was given a commitment 3times to respond to booking.com so we could be reimbursed for a night we did not stay. I was given the run around. Very disappointing. Will not trust this company again.

Good

Exceptional

Exceptional

Liked: Very clean, friendly and helpful staff. Smelled like heaven when we came into the hotel.
Disliked: Not a thing was displeasing.

Exceptional

Exceptional

Liked: Great customer service.
Disliked: I wish we could have stayed longer.

Superb