Name: Courtyard by Marriott Grand Rapids Downtown
Address: 11 Monroe Avenue Nw, Grand Rapids, MI
Telephone: (888) 406-7656
Rating: 4.25

Our experience was great other than knowing we had to hide our valuables every time we left the room. Not really any good places to eat except Bagger Dave's right next door. I was charged a $250.00 extra fee on my debit card after we got home. When I called to ask what it was for I was told it was for smoking in the room. I was given a number to call and talk with someone about this. I called and left a message and no one ever returned my call. No warning, no explanation, just charged my debit card $250.00! We even tipped the house keeping when leaving. My guests went downstairs and outside every time they had to smoke.

Liked: Nice location; close to our venue; connects to other buildings via Skywalk.
Disliked: Someone came in our room every time we left. No vent in the bathroom. Only place to eat was Bagger Dave's. Harassed by the local beggars and or/dealers that hung out by the entrances.

Close to the Intersection concert venue.

Liked: Location.
Disliked: Price.

Exceptional

Liked: We really loved the feel of this hotel. Great People-Brittany at the Bar/restaurant was amazing, Staff was all very nive and accomodating especially when we needed a late check out for a Dr appt. They were even cleaning the elevator walls! Just a really great feel in the heart of GR. We had fun walking out the door and grabbing a scooter to go tour the city and the pool and hot tub were great as well. We will definitely be back

Our stay was good for...

Liked: Really liked the location.
Disliked: Our shower didn’t really work. It was only hot water and to get any kind of water pressure, you had to make the water scolding hot. We weren’t able to really take a shower at all.

Perfect place for concerts!!

Liked: Location
Disliked: Expensive

Exceptional

Beautiful and convenient

Liked: Great facilities
Disliked: Cost

Very good

for the most part very...

Liked: the location, quietness of room
Disliked: the key pad to get into the sports deck was not clearly marked--it looked like a black circle not a keypad. we didn't know that there were two separate keypads one for residents and one for hotel guests.