Courtyard By Marriott Grand Rapids Downtown Guest Reviews
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|0.3 miles from Grand Rapids centre|
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Conrad, Warren, visiting Intersection Grand Rapids Wed, 21 October 2015
Our experience was great other than knowing we had to hide our valuables every time we left the room. Not really any good places to eat except Bagger Dave's right next door. I was charged a $250.00 extra fee on my debit card after we got home. When I called to ask what it was for I was told it was for smoking in the room. I was given a number to call and talk with someone about this. I called and left a message and no one ever returned my call. No warning, no explanation, just charged my debit card $250.00! We even tipped the house keeping when leaving. My guests went downstairs and outside every time they had to smoke.
Liked: Nice location; close to our venue; connects to other buildings via Skywalk.
Disliked: Someone came in our room every time we left. No vent in the bathroom. Only place to eat was Bagger Dave's. Harassed by the local beggars and or/dealers that hung out by the entrances.
Jeffrey, Mishawaka Mon, 14 September 2015
Close to the Intersection concert venue.
Verified Hotel Guest Fri, 16 February 2018
Disliked: The parking garage area is not adequate; after a long day (& early morning to come) the front desk didn't know the actual clearance & had to find a lot for our van; for our car only handicapped sites were left. The most aggravating part of our stay.
Kevin Wed, 14 February 2018
Overall a very nice and...
Liked: Was in town for the Luke Combs concert at the Deltaplex. Was a very convenient location for that as well as ability to find restaurants and bars nearby. Thought the property overall was very nice!
Disliked: Only thing I had a problem with, and it was not a big problem, was that apparently at one point we were being a little too noisy. No problems there, we would turn down our music if notified. However, when the staff member came up to tell us to keep it down, he claimed it was our second warning. We received no phone call, knock on the door, or anything else prior to the staff member telling us to keep it down. Again, not a huge issue, we turned off the music and we?re heading out anyways, but something I was a little confused by.
Brooke Mon, 12 February 2018
Luciano Mon, 12 February 2018
Gregory Mon, 5 February 2018
Nicole Sun, 4 February 2018
Liked: Great location! 1 block from Van Andel arena and many restraunts and bars within walking distance! Staff was super friendly and helpful as well.
Heidi Mon, 29 January 2018
Liked: Great location in downtown and connected to our conference via inside walkway.
Disliked: Expensive parking
Katherine Sun, 28 January 2018
Liked: Location and the amenities
Kayla Mon, 22 January 2018
Liked: Close to freeway
Disliked: I requested a high level floor for 6th no view paid $251.85 wasn?t told had to pay $20 for parking limited parking charged my dads card along with taking my cash! No breakfast for my kids unless I pay from Bristol when menus in room no prices bathroom had someone?s hair all over the shower wasn?t cleaned well very disappointed and for me being a mom of three I don?t get to go on trips much I was very disappointed
Anonymous Mon, 22 January 2018