Courtyard by Marriott Glasgow Airport, Glasgow

Value for money

Liked: Friendly staff especially at restaurantGood food
Disliked: Nothing

Exceptional

Liked: Each member of staff we met was exceptional - very professional, friendly and genuine - in the bar, on reception, at dinner and breakfast. We hadn't reserved a table for dinner but we still got a table. We had a good sized family room which was quiet. Great value breakfast included in our room rate. Lots of sanitizer dotted around at key points.
Disliked: Some pixellation of terrestrial tv channels. Quite limited menu in restaurant due to current situation but we still all managed to find something we wanted to eat.

Very disappointing

Liked: The booking process, The waitress did try to do her best.
Disliked: I stayed for three days, not once was my room cleaned or bed made. Even when I asked for it to be done on my last day I had to go out and hunt towels from the maids cart which was unkept and untidy when I found it. There was only hair conditioner in the bathroom. no other means of washing hair or body. On the bathroom floor there was long black hairs Not sure how I was supposed to pay to park I was told to book under "conference" but when leaving I saw on the board outside I was supposed to pay to stay over night? The hand sanitisers were all empty.It looks like this hotel is only geared up for single night stays. I thought the hotel was poorly managed. Have to come back down to Glasgow on 2nd August for another 4 day course, sorry to say I will not be staying there again.

Very good

Liked: The bed was very comfortable and the location was perfect for the airport. Very good value for money
Disliked: �5 surcharge for room service

Great!

Liked: The room, the staff
Disliked: The walkway from the airport to the hotel is not good - if it had been dark I would have been terrified. Perhaps this could be better lit and better sign posted? M

Not up to Marriot standards

Liked: Staff seemed friendly and the bar area was comfortable.
Disliked: The hygiene and presentation of the room was poor. There were stains on the carpet the wall was filthy and the shower area was black in places and the grout was yellow throughout.

Exceptional

Very good

Liked: Nice clean room, perfect for one or two nights stay

Could have been better.

Liked: Nice breakfast although no offer of more tea or toast. No jam.
Disliked: Female bar staff had ni knowledge of Aperol Spritz drink i orderd, very abrupt with me.then told no lemon available for my gin and tonic, another staff member appeared witb a lemon. No hairdryer in room. Fridge not working. I reported all of this to reception. Booking.com advertised �7 charge for 1 night parking. Price is actually �10.