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Courtyard by Marriott Gatlinburg Downtown eee - (855) 266-7297
Courtyard by Marriott Gatlinburg Downtown, 315 Historic Nature Trail, Gatlinburg, TN -(855) 266-7297
Area: Gatlinburg
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BOOK ONLINE OR CALL - (855) 266-7297
4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (262 Ratings)
0.3 miles from Gatlinburg centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
Located in Gatlinburg Tennessee this Courtyard by Marriott features an on-site restaurant and free WiFi. Each guest room is air conditioned and fitted with a flat-screen TV and private bathroom with free toiletries and a hairdryer. Some rooms feature a seating area to relax in after a busy day. There is a 24-hour front desk business center and shops at the property. Guests can exercise in the fitness center. The Great Smoky Mountains National Park is 0.6 mi away from the hotel and Ripley's Aquarium of the Smokies is 1640 feet from the property. Rocky Top Sports World is 13 minutes' drive away.

Check-in time: 16:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` Non-smoking throughout
` Heating
` Fax/photocopying
` WiFi
` Sun terrace
` Indoor pool (all year)
` Shared lounge/TV area
` Private parking
` indoor pool
` Accessible parking
` Facilities for Disabled Guests
` Heated pool
` Non-smoking Rooms
` Vending Machine (Drinks)
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Public Bath
` Kid meals
` Wine/champagne
` Outdoor furniture
` Outdoor fireplace
` Hot tub/jacuzzi
` Sun loungers or beach chairs
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Invoice provided
` Minimarket on site
` Parking on site
` Coffee house on site

Courtyard by Marriott Gatlinburg Downtown Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

Write a review

2

Disappointing - 2.0 out of 5

Terry Mon, 8 April 2024

Disappointed

Liked: Location
Disliked: Refrigerator didn’t work and no remote for tv

1.5

Poor - 1.5 out of 5

Krystle Mon, 8 April 2024

Not what we hoped for

Liked: The location was great. Check in/out was speedy.
Disliked: Pool was closed our entire trip. Vending machine on our floor didn't work. No towels at the hot tub area even after a couple times request. No trolley schedules available at the desk. Wifi wouldn't connect most of our 2 day trip.

2.5

Fair - 2.5 out of 5

Maiden Mon, 8 April 2024

Not great but not terrible.

Liked: Location, spacious rooms, comfortable beds, size and quantity of tvs, size of hot tub, pool towels were good
Disliked: The vending machines weren’t stocked, the size of the refrigerator in the room was too small, the placement of the tv in the suite was bad, the bathroom had no fan, pool was temporarily closed on our last night which was a huge bummer, hot tub temp wasn’t warm enough, the construction going on

3.5

Good - 3.5 out of 5

Betty Thu, 4 April 2024

Good

Liked: Motel staff was very friendly. It was very clean.
Disliked: No fan in bathroom. Shower let water get on floor because it didn’t have enclosure. No safe secured WiFi. Plug ins and phone plugs didn’t not work except a few. Pool was not heated and children were in pool unsupervised. Hot tub was not clean. For capacity pool and hot tub space was not adequate. Very noisy at nighttime in halls and above my room.

5

Exceptional - 5.0 out of 5

Yuriana Wed, 3 April 2024

Exceptional

5

Exceptional - 5.0 out of 5

Dana Wed, 3 April 2024

Exceptional

5

Exceptional - 5.0 out of 5

Raegawgeous Mon, 1 April 2024

Exceptional

4

Very Good - 4.0 out of 5

Thomas Fri, 29 March 2024

nice place but no pool

Disliked: no pool down for maintenance

4

Very Good - 4.0 out of 5

Tim Fri, 29 March 2024

Very good

Disliked: No complimentary breakfast of any kind.

5

Exceptional - 5.0 out of 5

Cassie Mon, 25 March 2024

Exceptional

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Courtyard by Marriott Gatlinburg Downtown 315 Historic Nature Trail, Gatlinburg, TN