Courtyard by Marriott Fort Worth West at Cityview

Superb

Liked: The ease of checking in and out. Staff was courteous and respectful.
Disliked: For me, not enough light in room. Yes there were lamps. Room and bathroom were too dim. Hard to get ready and look for items I needed with not enough light above me.

Good

Liked: The evening front desk clerk was exceptional!
Disliked: The facility was nice just needed some outdoor care in the nice back area where the TV is and the outdoor couches. Carpet in the room felt sticky. Alot of noise above the room all night

Exceptional

Liked: Very clean. Great location

Exceptional

Friends enjoyed this space as...

Liked: A large group of friends stayed here and met up with the entire family from our hometown. We loved getting to catch up in the courtyard with large fire pit and veranda- lots of space to accommodate us and move around easily. Hotel rooms were very comfortable.

Superb

Exceptional

Not happy.

Liked: The property was nice itself but when we weren’t there nobody came in to clean or even asked if we needed cleaning while there.
Disliked: Have multiple complaints about the staff. On our first night they came in to say someone complained about us making too much noise. To be fair we did come in a little late which we understood but the next morning they came in to complain again and threaten to kick us out after we talked to our kids about being extra quiet to not bother the other guests. The woman from the staff who came in the second time was very rude. We paid a good amount of money to stay here to be threaten about being kicked out with no chance of a refund when we were not making any noise and were being extra quiet

Good

Liked: I liked the location. They have a gym, pool, and spa. They have a Starbucks, which is great. Breakfast was good, but needed more options. They only have waffles and omelets for free.
Disliked: I did not like that the staff was not very welcoming at the front desk . They have staff working behind the counter at the bar, and I felt like they did not want to be there. The only person I would say enjoyed her job was the lady making the omelets every morning. She was great. We arrived and only had 2 towels in our room. The bed i slep in was horrible, my neck hurt for over 2 days. To top it off on the last day, I found a cokroach in the bathroom gross.