Courtyard by Marriott Fort Lauderdale Beach, Fort Lauderdale

Courtyard by Marriott Fort Lauderdale Beach Guest Reviews

Overall Average Score:

Good (3.55 out of 5)

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our 6th stay at this...

Liked: location, View,
Disliked: parking is expensive

Exceptional

I understand things have changed...

Liked: I love the location of the property. The staff at the outside door bar was exceptional and the staff at the Starbucks was exceptional.
Disliked: I stayed at the same property in 2018. It was exceptional! We just returned and unfortunately I was not happy with a lot of the changes that nobody made me aware of. Was not aware that I had to contact house cleaning 24 hours in advance for maid services. The Starbucks was only open from 7 AM to 10 AM? When we were leaving I was not aware that they automatically lock the rooms after 11 AM when I was checking out at 12 PM we were locked out very unacceptable. When I finally did make my 24 hour reservation for housecleaning, it was not done. I stopped one of the workers and she laughed at me. Then she realized that she was wrong and apologized.

very convient location to beach...

Liked: location to beach and shops
Disliked: breakfast should be available and /or included

Would like for a full...

Liked: When expressed my concerns Supervisor Nikia address the issues at hand right away. With such an ease. Pleasantly easy to provide a solution
Disliked: The hidden parking fees when asked as to why I was misinformed and told that it was an independent company doing the valet, the hotel doesn?t provide beach chairs another hidden cost of $61.00 every day for two chairs and an umbrella our stays are usually 6 to 10 day?s this by far the worse stay we had . Besides a dismissal of Supervisor Jaime who totally dismissed our concerns he lacked empathy towards our concerns.

Disappointing

disgusting

Liked: dirty, bugs, if I could have rated it a 0 I would have. we left after 1 of 10 night stay
Disliked: everything

Great Location!

Liked: Location, Location, Location!!!! The room was very comfortable, with a small refrigerator. Large floor-to-ceiling window to see the beach, patio, and pool area. . Nice, outside bar with a very friendly bartender.
Disliked: There is a Starbucks on the lower level but it's not open very long, No on-site restaurant. The pool area had a few cracked and broken tiles which were not safe. Also, the gate at the top of the stairs should be key access all the time.