Name: Courtyard by Marriott Flint Grand Blanc
Address: 5205 Gateway Centre, Flint, MI
Telephone: (888) 323-5826

Next trip to area, we...

Liked: The air conditioner appeared new and worked well. The pillows and towels were nice and comfortable. The people at the front desk were nice and very knowledgeable but the air conditioning was not keeping up and they looked so tired and uncomfortable. They were handling the situation with grace.
Disliked: 1. mattress was worn and broken down. Very uncomfortable and unlike any Mariott property we have been to. 2. the furniture was old and had finish broken off. Table was unstable and bowed from extended use.3. The draperies were worn, dirty and torn. 4. The tub area was clean except under the built-in soap dish was mold.

Good

Liked: I enjoyed how late the pool was open and also how early the pool opened.
Disliked: I didn’t like that the breakfast was a “restaurant style” and you had to pay extra for that.

First and last time I...

Liked: It was quit at night.
Disliked: The air conditioner in the room did not work. Nobody came to look at it. Paid the extra for the $10 discount for breakfast. When I went to order breakfast the girl which was very rude said she had no idea how to give the discount. That was $20 wasted. The pool water was freezing. Patrons asked to turn up the temp. Never happened.

It is a great location...

Liked: Great location . The guy working the reception desk when I got in was awesome!
Disliked: Couldn’t find the complementary breakfast and almost $4 for a coffee is a bit much

I'm not a germophobe, but...

Liked: Decent pool area
Disliked: Room 337 was disgusting. The bathtub had a very dark ring around it. I scrubbed it myself with a washcloth and soap before showering. In the morning, there was a roach on the wall, which the front desk kindly sent somebody up to remove from the room (before i thought to snap a pic). The red chair at the desk was filthy. Besides the nasty looking stains on the chair, there was dried food and bug exoskeletons trapped in the crease of the chair. I mean, how long does one go without vacuuming a hotel chair for that to be there? The curtains are dingy and the towels are worn and thin. The bed was actually pretty comfy, but this was the first and last stay here for me.

Exceptional

Horrible stay a lady was...

Liked: Blood Stains on Bed Covers and Sheets
Disliked: Door comes right off of the room fridge so no fridge at all

Exceptional

Poor

Liked: The location was good
Disliked: The pool was freezing and cloudy, hot tub was slimy and had something floating in it. The room had damage to the furniture and missing nobs. Outlets didn’t work, the remote didn’t have batteries and the alarm clock didn’t work. It was extremely outdated. We were on a second floor with no screen in the window that opened wide open - safety issue. The windows were disgustingly dirty