Courtyard by Marriott Elmira Horseheads

Very poor

Liked: The hotel was okay.
Disliked: I arrived with a confirmation email on my phone with a confirmation number for a paid on full room reservation through Booking.com. The front desk person told me that they did not have my reservation. She said it had "not been pushed through from Booking.com". She made it clear that it was my problem to resolve because "we (Mariott) are not Booking.com". I was told that I could not have a room unless I paid again.

Exceptional

Exceptional

Exceptional

felt vary safe and love...

Liked: everything was great
Disliked: nothing

Disappointing

Liked: Was told about breakfast but it was not included. For the price should include complimentary breakfast!!!

Very good

Exceptional

Liked: Delightful people who where engaging.

Exceptional