Courtyard by Marriott Edmonton Downtown

Very good

Superb

Exceptional

discriminative and liar staff

Liked: location, close to Edmonton Marathon starting line
Disliked: Our experience at this hotel was not just disappointing; it was genuinely disgusting. The receptionist's behavior was a masterclass in practiced lying and what appears to be targeted, racial discrimination.We arrived early and were informed that checking in before 3:00 PM would incur a fee. We understood and patiently waited. When we approached the desk again at 2:30 PM, the receptionist adamantly refused to check us in without the fee, insisting we wait until 3:00 PM sharp.In the half-hour that followed, we witnessed this same employee warmly check in several other non-Asian guests without any mention of an early check-in fee. When we confronted her at 3:00 PM about this blatant double standard, she looked us in the eye and brazenly lied, claiming they had all paid the fee.Our suspicions were confirmed when we spoke directly with another guest who had just checked in. She was shocked to hear our story and verified that she was never asked to pay any fee.Let us be perfectly clear: we were the only Asian couple in the lobby, and we were the only ones subjected to this deplorable treatment. This employee is a disturbingly skillful and habitual liar who practices discrimination as if it were hotel policy. It is absolutely shameful for this hotel to place such a prejudiced and dishonest individual on its front line. This experience was humiliating and unacceptable.Minorities Beware: You Are Not Welcome Here.

Very good

Exceptional

Exceptional

Liked: The view was amazing and the staff goes out of there way to make you happy and enjoy your stay
Disliked: The beds were horrible. Felt like a low grade mattress for what you pay. Didn't sleep well

Bad

Liked: Nothing
Disliked: I hated it all

Superb