Courtyard by Marriott Edinburgh West Guest Reviews
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Irene Mon, 18 August 2025
Pleasant
Iain Mon, 18 August 2025
Good
Pavel Sat, 16 August 2025
The most expensive hostel stay...
Liked: The room was clean, giant bathroom, panoramic windows and a scenic view
Disliked: The room was large and tidy, but for €500 a night, I expected much more. The basic amenities were lacking: the shower had no water pressure, there was no complimentary water or Nespresso machine, and the TV system was very poor. The hotel also lacked standard facilities like a gym, pool, or even proper room service and a restaurant. The breakfast was served in a small area near the reception and was extremely humble. Overall, it felt more like an expensive hostel stay than a hotel.
Iain Sat, 16 August 2025
Very good
Deborah Fri, 15 August 2025
Exceptional
Bso Fri, 15 August 2025
Bad service and experience holiday...
Disliked: They made a huge mess on our reservation. They charged us multiple transaction for 1 time transaction more than 5 time , poor management and I advise correct training should be provided in supervision team and to check their internal reservation system I.e it department or payments team too. I had to chase the reception manager all week for refund . They didn’t offer any compensation instead we had to call again and again to reception manager just to get our funds back. Rude supervisor and bad customer service . 1/10. Not staying in this hotel sorry.
Asad Fri, 15 August 2025
Exceptional
Yong Thu, 14 August 2025
Very good
Jennebabes Thu, 14 August 2025
We have a lovely stay...
Liked: Bathroom spotless wider than the photos.
Disliked: None
John Thu, 14 August 2025
Excellent service from reception staff,...
Liked: Clean bright and airy