Courtyard by Marriott Detroit Pontiac/Auburn Hills Guest Reviews
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Write a review
Julie Mon, 21 April 2025
Very good
Liked: Staff was very friendly upon check-in and checkout. Let us check in early. The bed was comfortable and the room seemed clean.
Disliked: The air conditioning unit was loud whenever it would kick on. Refrigerator did not keep items very cold and there didn’t seem to be any way to adjust it. No smart TV so we couldn’t stream shows through the TV from our phone and there was a charge for Wi-Fi.
Tomek Tue, 15 April 2025
I am very happy with...
Liked: Clean place with a close distance to restaurants
Patricia Tue, 8 April 2025
Superb
Schulte Tue, 1 April 2025
Good value, great staff, but...
Liked: It's a good, affordable hotel. Awesome, helpful staff, comfortable beds, a nice pool, and a balcony! All kinds of good stuff. Overall, I was pretty satisfied. Despite the couple of complaints that I had, I'd stay here again.
Disliked: My only complaints would be the location, and a couple issues with cleanliness. There was gunk in the bathroom, particularly around the shower and toilet, which was kinda gross, and there was some stuff behind the beds pillow headboard. The location wasn't anything special, but it wasn't necessarily bad. It was surrounded by factories, and other hotels, so don't count on being within walking distance, or less than a 10 minute drive away from, any sort of store or restaurant. It wasn't in a bad area, and it wasn't loud or anything, there just isn't much in the immediate vicinity.
Yusrini Sat, 29 March 2025
Very good
Kimberly Mon, 17 March 2025
Never again
Liked: I found it easily
Disliked: Uncomfortable pillows. Understaffed. I was charged for two rooms and I had one. It took a couple of weeks to get my money back. I had to throw a fit to get it. I'll never stay with their chain again. Everyone passed the buck. Ridiculous. The desk clerk acted like it's not big deal. It was just a hold. Be over in a couple days.No. Don't believe them. I honestly think she used a room for someone on my money. She was rude about it like I was wrong to want my money back. Definitely done.
Leah Sat, 1 March 2025
Very good
Tiffany Sun, 23 February 2025
Relaxing
Liked: The staff was really friendly! The room was also really nice, and the welcome gift was too cute. Also, getting breakfast included was so worth it because it's from the restaurant.
Kimberly Mon, 17 February 2025
Last stay at any Marriott
Liked: The bed was comfy. The pillows were not.
Disliked: The desk lady took a customer ahead of me who wanted pillows n things. There's no extra help for her to answer the phone or check customers in. She should have made her wait, but it's not a big deal. She did not tell me about the extra money for incidentals and argued with me the next day that she did. Idk. I was tired, so maybe I missed it. I usually don't miss conversations about money. They charged me twice. I'm disputing it. I want my money back.
Jessica Mon, 20 January 2025
Exceptional
Liked: The staff was amazing, especially the young lady at the front desk.