Courtyard by Marriott Des Moines West/Clive

All in all this was a great hotel. Although it was lacking a refrigerator it had everything else that would make this hotel a regular choice in my view.

Liked: Nice hot tub and pool; clean rooms; comfortable beds and great courtyard area.
Disliked: The only bad thing I can say is there was no refrigerator in the room. Microwave, coffee, hairdryer and iron were all provided but I missed having a fridge.

Nice visit

Liked: Location was good for us. The room was very clean, bed comfy , staff was nice
Disliked: The air conditioning reset while we were out, so every time we entered the room it was hot and took a while to cool off.

Pleasant

Liked: Location
Disliked: Peeling wallpaper, no breakfast unless paying separately.

Friendly staff. Nice location.

Liked: Friendly staff. Nice location.
Disliked: Nothing really bad.

Staff wont help

Disliked: My key card stopped working and I got locked out of the hotel. The maintenance worker said it happens sometimes and you just have to deal with it. The assistant manager Matt Hood was unwilling to offer any kind of compensation. Basically stated he doesn’t care about me as a customer and doesn’t care if I was happy or if I ever came back.

Exceptional

Liked: Everything

Very good

Very good

Superb

Exceptional